About the web app
The Pexip web app is automatically available as part of all Pexip Infinity deployments. It provides a WebRTC interface to Pexip Infinity conferencing services.
The web app is supported in the following browsers. We strongly recommend using the latest publicly-released version (i.e. "stable version" or "supported release") of a browser, and while we aim to support all recent versions of the browser, support is guaranteed only against the latest versions available at the time of release, as follows:
- Google Chrome version 138 and later (64-bit only) on Windows, Linux, macOS, iOS*, and Android*
- Mozilla Firefox version 140 and later on Windows, Linux, macOS, and iOS*
- Microsoft Edge version 138 and later (64-bit only) on Windows and iOS*
- Apple Safari version 18 and later on macOS and iOS*
* For the best experience on mobile devices, we recommend using the Pexip app for mobile.
Web app versions
The latest Pexip web app version is Webapp3. Earlier versions are no longer under active development.
Language support
The web app natively supports over 20 of the most popular languages. If
Administrators can add additional languages using branding and customization.
Administrators can restrict which languages are supported via the availableLanguages setting in the manifest file. When this option is specified, if a user's browser is set to use a language not included in the availableLanguages list, the default en.json is used. Additionally, the languages available to users from within the menu is restricted to only those specified in the availableLanguages list. This option can be used if, for example, administrators edit their language files to use specific terminology and want to limit the number of language files they need to maintain.
The web app currently supports the following languages:
| Code | Native name | English name |
|---|---|---|
| ar | اللغة العربية | Arabic |
| en | English | English |
| cs | Česky | Czech |
| cy | Cymraeg | Welsh |
| da | Dansk | Danish |
| de | Deutsch | German |
| es-ES | Español | Spanish (Spain) |
| es-US | Español de Ustados Unidos | Spanish (Americas) |
| fi | Suomi | Finnish |
| fr-CA | Français (Canadien) | French (Canada) |
| fr-FR | Français | French (France) |
| ga | Gaeilge | Irish |
| he | עִבְרִית | Hebrew |
| id | Bahasa Indonesia | Indonesian |
| it | Italiano | Italian |
| ja | 日本語 | Japanese |
| ko | 한국어 | Korean |
| nb | Norsk (bokmål) | Norwegian (Bokmål) |
| nl | Nederlands | Dutch |
| pl | Polski | Polish |
| pt-BR | Português | Portuguese (Brazil) |
| sv | Svenska | Swedish |
| th | ภาษาไทย | Thai |
| vi | Tiếng Việt | Vietnamese |
| zh-Hans | 简体中文 | Chinese (Simplified) |
| zh-Hant | 繁體中文 | Chinese (Traditional) |
Accessing a conference or making a call
To access a conference or make a call using the web app, users enter into their browser's address bar the IP address or domain name of their nearest Conferencing Node or reverse proxy.
System administrators and conference organizers can also provide a preconfigured link to a meeting, with one or more options (such as the meeting name) already configured.
Support for first-time and infrequent users
The web app offers two different joining flows with different levels of assistance for participants. The same meeting can be joined by participants using either flow.
-
Express flow (frequent users): by default, users' names are remembered and they are simply asked to enter the Meeting ID (if not already included in the URL), which is the alias of the conference or person they want to call. They then get the opportunity to check their setup (camera, microphone and speakers) before selecting .
This flow is aimed at users who are familiar with the web app, are frequent users, and want to join a meeting quickly.
-
Step-by-step flow (infrequent / guest users): for occasional or less experienced users who might require assistance with selecting and checking their camera, microphone and speakers, you can include role=guest in the URL you give them to join the meeting. This offers them an alternative join flow that takes them through the setup of their camera, microphone and speakers before they are able to the meeting. For more information, see Creating preconfigured links to launch conferences via Pexip apps.
This flow is designed for participants who might be using the web app for the first time or infrequently, and who might require some guidance. It also provides users who can't see, speak or hear with the opportunity to enable further support.
To enable the "step-by-step" flow for a participant, include role=guest within the URL that you provide them with to join the meeting. All other participants who join the meeting using a URL that does not include this parameter will join using the "express" flow. For more information, see Links to a specific meeting with additional parameters included.
Enabling access for external users
If your Pexip Infinity deployment is located inside a private network and you want to allow Pexip app users who are located outside your network to connect to your deployment, see Setting up DNS records and firewalls for Pexip apps connectivity.
Hardware requirements
The performance of the app typically depends on a combination of factors including
We recommend that your client device has a minimum of 8 GB of RAM in addition to that required by other applications.
In addition, note that use of background effects (blur and replacement) incur a significant local processing overhead which could affect the performance of your device.