Setting and changing usernames and passwords
There are a number of different components of the Pexip Infinity platform that require a username and password:
- Pexip Infinity Administrator interface
- Management Node operating system
- Conferencing Node operating system
Information on how to set and change these is given below.
Some external systems such as CUCM also use usernames and passwords to authenticate with Pexip Infinity. For more information on these, see Integrating with external systems.
A username and password are required for logging in to the Pexip Infinity Administrator interface. By default these credentials are verified against the local database and are the web administration username and web administration password that were set during initial installation (via the installation wizard). You can also configure the system to authenticate users against an LDAP-accessible database.
The username (typically admin) cannot be changed after being set, but the password can.
To change the password used to log in to the Pexip Infinity Administrator interface:
- Log in to the Pexip Infinity Administrator interface.
- At the top right of the screen, select Change password.
- Enter the existing password, and then enter the new password twice.
- Select .
You will see a message:
Password change successful
Your password was changed.
Note that the Change password option is not available if the system has its Authentication source configured as LDAP database.
Usernames and passwords for the LDAP-accessible database cannot be managed via the Pexip Infinity Administrator interface.
The Management Node virtual machine (VM) runs on a Linux operating system. The username is admin and cannot be changed.
The password for the Management Node operating system was set during initial installation of the Management Node (when running the installation wizard).
The password can be changed by logging in to the Management Node operating system over SSH (providing SSH access has not been disabled) and running the standard UNIX command
Conferencing Nodes run on a Linux operating system. The username for each Conferencing Node operating system is admin and cannot be changed.
The password was set during Deploying new Conferencing Nodes when configuring the SSH password field.
The password can be changed by logging in to the Conferencing Node operating system over SSH (providing SSH access has not been disabled) and running the standard UNIX command
If you forget the password for the Pexip Infinity Administrator interface, you can re-run the installation wizard, being sure to change only the Web administration password setting.
If you re-run the installation wizard to only reset the web administration password then you will not lose your configuration data and you will not need to delete and redeploy your Conferencing Nodes, providing you re-enter exactly the same hostname/addressing information as before. However, after completing the wizard you must then edit every system location ( ) and reselect the DNS and NTP servers for that location.
If you forget the password used to log in to a Conferencing Node or Management Node operating system, contact your Pexip authorized support representative for assistance.