Disconnecting participants from a conference
There are several ways to disconnect a participant from a conference: Using the Administrator interface, Using Infinity Connect and Using DTMF. Each of these options is described below.
Using the Administrator interface
Disconnecting a single participant
To use the Pexip Infinity Administrator interface to disconnect a single participant from a conference:
- Select the participant. You can do this in two ways:
- Go to and select the participant to disconnect.
- Go to Virtual Meeting Room or Virtual Auditorium that the participant is in. From the tab, select the participant to disconnect. and select the
- At the bottom right of the screen, select .
Disconnecting all participants from a conference
To use the Pexip Infinity Administrator interface to disconnect all of the participants from a conference:
- Go to Virtual Meeting Room or Virtual Auditorium that the participants are in. and select the
- At the bottom right of the screen, select .
- Select to confirm.
All participants will be disconnected and the conference will no longer be active.
Using Infinity Connect
You must be a Host participant in the conference to use this feature.
Disconnecting a single participant
To use an Infinity Connect client to disconnect a participant:
-
From the participant list, select the participant's name and then select
.
Host participants using Infinity Connect can also use the command /disconnect [participant] .
Disconnecting all participants
To use an Infinity Connect client to disconnect all participants, including yourself:
-
From the top of the side panel, select Disconnect all.
and then select
Host participants using Infinity Connect can also use the command /disconnectall .
Using DTMF
If DTMF controls have been enabled, Host participants can terminate the conference by disconnecting all participants, including themselves. The default DTMF entry to do this is ## but this may have been customized. For more information, see Using a DTMF keypad to control a conference.