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What's new in Infinity Connect?

This section lists the new features, changes in functionality, and fixed issues between the previous and current releases of each of the Infinity Connect clients:

Infinity Connect Web App

The Infinity Connect Web App is embedded in the Infinity Connect software, so its features are updated with each release of Infinity Connect.

Version 14

Following are the changes to the Infinity Connect Web App in Pexip Infinity version 14:

Feature Description More information
Screensharing quality setting Prior to joining a conference, you can set the frame rate to use when sharing your screen (supported in Chrome only). A lower frame rate will result in sharper images and is best for static presentations; a higher frame rate will be less sharp and is best for content where there is more motion. Using Infinity Connect via Google Chrome
Screensharing tabs When sharing your screen (supported in Chrome only), the available desktops and apps now appear in separate tabs. Sharing your screen

Version 13

Following are the changes to the Infinity Connect Web App in Pexip Infinity version 13:

Feature Description More information
DTMF controls in floating window The DTMF keypad (used to send DTMF tones to another participant in the conference) now opens in a draggable, semi-transparent window. Send DTMF tones
Transfer participant Hosts can now transfer participants to another conference. Transfer a participant to another VMR
New default background image The default background image is a picture of clouds. Customizing the Infinity Connect Web App

Infinity Connect desktop client

Version 2.5

The Infinity Connect desktop client version 2.5 was released in February 2017. The previous version was 2.4. Following are the changes between 2.4 and 2.5.

New and updated features

Feature Description More information
Screensharing quality setting You can set the frame rate to use when sharing your screen. A lower frame rate will result in sharper images and is best for static presentations; a higher frame rate will be less sharp and is best for content where there is more motion. You can set the framerate before joining the conference or while in the conference. Using the Infinity Connect desktop client
Improvements to handling missing devices If a previously selected device e.g. an external camera, is not found, the settings will now fall back to the "Default" device instead of reverting to "None".  

Version 2.4

The Infinity Connect desktop client version 2.4 was released in October 2016. The previous version was 2.3. Following are the changes between 2.3 and 2.4.

New and updated features

Feature Description More information
New default background image The default background image is a picture of clouds.  
Provisioning support The administrator can provision individual users by automatically configuring their client with registration details. Provisioning the Infinity Connect desktop and Android clients with registration details
Transfer participant Hosts can now transfer participants to another conference. Transfer a participant to another VMR
Support for camera and microphone selection in preconfigured URL links When configuring a URL to automatically launch a conference via the Infinity Connect desktop client, you can now specify media, escalate and audioonly parameters to control camera and microphone selection and use. Links to the desktop and mobile clients
Screensharing When sharing your screen, the available desktops and apps now appear in separate tabs. Sharing your screen

Version 2.3

Infinity Connect desktop client version 2.3 was released in July 2016. The previous version was 2.1. Following are the changes between 2.1 and 2.3.

New and updated features

Feature Description More information
Directory lookup of devices and VMRs

When an Infinity Connect client is registered, as well as being able to receive calls, the user can filter and lookup the contact details (phone book / directory) of other devices or VMRs that are set up on the Pexip Infinity platform, making it easier to call those devices or VMRs. To use the directory service you must be registered to a Pexip Infinity system running version 13 or later.

Registering your Infinity Connect client to receive calls
Change to the install directory on Windows

Version 2.3 is installed in the user’s apps directory (C:\\Users\<user>\AppData\Local\Apps) whereas version 2.1 was installed in C:\\Program Files.

For this reason, when upgrading from (or downgrading to) 2.1 on Windows you need to uninstall the existing client first. If you don’t you will end up with the two versions of the client installed.

 
Admin rights not required Users do not require admin rights in order to install the software on Windows.  
64-bit Windows version now available We have made available a 64-bit version of the Infinity Connect desktop client for Windows, in addition to the existing 32-bit version.  
Logging to file

The log file is named application.log and can be found in the following locations:

  • Linux:
    ~/.config/Pexip Infinity Connect/Default/application.log
  • OSX:
    ~/Library/Application Support/Pexip Infinity Connect/Default/application.log
  • Windows:
    %LOCALAPPDATA%\Pexip Infinity Connect\User Data\Default\application.log
 
New DNS library This resolves a bug where the SRV records would not be properly resolved when switching networks while the application was running.  
Support for conference PINs in URLs

You can now include a PIN in URLs that link to the Infinity Connect desktop client. URLs are in the format:

  • pexip://<alias>
  • pexip://<alias>?<pin>
  • pexip://<alias>?pin=none (for links to conferences with a Host PIN but no Guest PIN, and you want the participant to join as a Guest).
Links to the desktop and mobile clients
In-call volume control and audio device selection Users can now change the level of the audio received from the conference, and change the device being used to receive audio, while they are in a call. Using Infinity Connect in-call controls
DTMF controls in floating window The DTMF keypad (used to send DTMF tones to another participant in the conference) now opens in a draggable, semi-transparent window. Send DTMF tones
Additional option when adding a participant When adding a participant to a conference, users have an additional protocol option of Automatic. In order for this to take effect, the administrator must have configured appropriate Call Routing Rules that apply to Outgoing calls from a conference. Alternatively, you may wish to remove the Automatic option from the drop-down menu by editing the settings.js file (for more information, see Customizing the Infinity Connect desktop client). Configuring Call Routing Rules

Infinity Connect Mobile client for Android

Version 3.0.12

Infinity Connect Mobile client for Android version 3.0.12 was released in December 2016. The previous version was 3.0.11. Following are the changes between v3.0.11 and v3.0.12.

New and updated features

Feature Description More information
Provisioning support Provisioning URLs for Android clients are now Base64-encoded.

Provisioning the Infinity Connect desktop and Android clients with registration details

Issues fixed

Ref # Revision* Resolution
- 5 Added correct version string.
- 4 High-resolution devices are now supported.
8049 3 More reliable acquisition of media and permissions.
8083 2 pexip:// links now work properly again.
7922 2 When an Android user updates a participant's role, the correct role is now shown in the Android's roster.
7846   Keyboard issues with autocomplete on Samsung phones have been resolved.
7820   PINs starting with 0 are now supported.
7799   More information is provided in the case of connection failures.
7798   Better authentication support for services running behind a Reverse Proxy.
7787   Provisioning URLs are now Base64-encoded.
7723   Chat window interaction has been improved.
7530 / 7766   Chat options are hidden when chat is disabled on the Management Node.
7472   Incoming and outgoing calls in the call history are now labeled correctly.
7470   Improved feedback when a registration fails.
* The revision of v3.0.12 in which the issue was resolved.

Version 3.0.11

Infinity Connect Mobile client for Android version 3.0.11 was released in October 2016. The previous version was 2.0. Following are the changes between v2.0 and v3.0.11:

New and updated features

Feature Description More information
Mandatory certificates HTTPS and valid certificates are now mandatory for Infinity Connect Mobile clients. If your deployment does not have a valid certificate, you won't be able to join using these clients. Managing TLS and trusted CA certificates
Directory lookup of devices and VMRs

When an Infinity Connect client is registered, as well as being able to receive calls, the user can filter and lookup the contact details (phone book / directory) of other devices or VMRs that are set up on the Pexip Infinity platform, making it easier to call those devices or VMRs. To use the directory service you must be registered to a Pexip Infinity system running version 13 or later.

Registering your Infinity Connect client to receive calls
Additional option when adding a participant When adding a participant to a conference, users have an additional protocol option of Automatic. In order for this to take effect, the administrator must have configured appropriate Call Routing Rules that apply to Outgoing calls from a conference. Configuring Call Routing Rules
Support for NFC The Infinity Connect Mobile client for Android can be used to program NFC tags associated with video endpoints. This allows Android users to add the endpoint to a conference by tapping on the NFC tag. Using NFC to automatically add an endpoint to a conference
Support for preconfigured URLs to automatically launch conferences

Infinity Connect URLs are now supported in the Android client. The URLs will open a pre-installed instance of the Infinity Connect client when opened on a device with that client installed. URLs are in the format:

  • pexip://<alias>
  • pexip://<alias>?<pin>
  • pexip://<alias>?pin=none (for links to conferences with a Host PIN but no Guest PIN, and you want the participant to join as a Guest).
Links to the desktop and mobile clients
Provisioning support The administrator can provision individual users by automatically configuring their client with registration details. Provisioning the Infinity Connect desktop and Android clients with registration details

Infinity Connect Mobile client for iOS

Version 5.6.6

Infinity Connect Mobile client for iOS version 5.6.6 was released in December 2016. The previous version was 5.5. Following are the changes between v5.5 and v5.6.6.

New and updated features

Feature Description More information
Exit button and confirmation prompt The Back button at the top left of the screen is now labeled Exit, and users are asked to confirm that they wish to leave the conference.  
Landscape presentation controls Presentation controls are now available when in landscape mode.

 

Issues fixed

Ref # Resolution
7851 Static images of video are now cleared on audio escalation.
7794 Participants using iOS clients can now be transferred between conferences.
7530 / 7767 Chat options are hidden when chat is disabled on the Management Node.
427 Improved warning to users when they cannot join a conference because it has reached its participant limit.

Version 5.5

Infinity Connect Mobile client for iOS version 5.5 was released in October 2016. The previous version was 5.0. Following are the changes between v5.0 and v5.5.

New and updated features

Feature Description More information
Mandatory certificates HTTPS and valid certificates are now mandatory for Infinity Connect Mobile clients. If your deployment does not have a valid certificate, you won't be able to join using these clients. Managing TLS and trusted CA certificates
Additional languages Text in the UI will automatically be translated into Norwegian, French, Japanese or Simplified Chinese for devices that are using those languages.  
Additional option when adding a participant When adding a participant to a conference, users have an additional protocol option of Automatic. In order for this to take effect, the administrator must have configured appropriate Call Routing Rules that apply to Outgoing calls from a conference. Configuring Call Routing Rules
Headset / speaker toggle Users can now use a button to switch between using their headset and their device's speakers.  
More information in notifications Notifications now contain more details. For example, when a user attempts to join a conference that has reached its participant limit, they are told why rather than having their call rejected.  
Security enhancements
  • All passwords and sensitive data are now stored in the keychain.
  • There is an option to remember passwords or not.
  • The screen is blurred when switching tasks to hide potentially sensitive information.
 
Support for preconfigured URLs to automatically launch conferences

Infinity Connect URLs are now supported in the iOS client. The URLs will open a pre-installed instance of the Infinity Connect client when opened on a device with that client installed. URLs are in the format:

  • pexip://<alias>
  • pexip://<alias>?<pin>
  • pexip://<alias>?pin=none (for links to conferences with a Host PIN but no Guest PIN, and you want the participant to join as a Guest).
Links to the desktop and mobile clients