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Viewing historical information about conferences

To see a list of all the completed conferences on the Pexip Infinity platform, go to Status > Conference history. This shows a list of the most recent completed conferences (up to a limit of 10,000). To view details of a particular conference, click on the Service name.

To view information on conferences currently running on Pexip Infinity, see Viewing current conference status.

The following information is available for each completed conference:

Field	Description
Service name	The name of the Virtual Meeting Room, Virtual Auditorium, Virtual Reception, Test Call Service or Call Routing Rule. For Pexip Distributed Gateway calls, the rule name is followed by a unique identifier to distinguish between separate calls. For Virtual Receptions and Test Call Services, if there were multiple concurrent users of that service you will see a single instance of that service (rather than one instance per participant, as all participants are using the same service even though they cannot see or hear each other). Click on the service name to view more information.
Start time	The date and time that the first participant connected to the service.
End time	The date and time that the last participant's call ended.
Duration	The length of time that the conference or service was in use.
Participant count	The total number of participant calls made to this conference. Note that if a single participant disconnects from the conference and then reconnects to it, this will be counted as two participant calls.
Service type *	The type of conference, e.g. Virtual Meeting Room.
Service tag *	The unique identifier that an administrator has assigned to this service. If this field is blank, no tag has been assigned. For more information, see Tracking usage with a service tag.
Instant message count*	The total number of instant messages sent during the conference.
* Only displayed when you have selected an individual conference to view.

To view more information about the conference, click on the service name. You will then see 2 tabs for the selected conference: Participant history and Backplane history.

Participant history

The Participant history section lists all the participants that were in the conference.

For more details about a particular participant, including media stream statistics, click on the Participant alias. This takes you to the Participant history page.

Field	Description
Participant alias	The name of the user or the registered alias of the endpoint.
Start time	The date and time that the participant's call reached Pexip Infinity.
End time	The date and time that the participant's call ended.
Duration	The length of time that the participant was connected to Pexip Infinity. This includes time connected to the Virtual Meeting Room or Virtual Auditorium, and any time spent at the Virtual Reception or PIN entry screens.
Display name	The name that has been configured on the participant's endpoint.
System location	The system location of the Conferencing Node to which the endpoint is connected.
Role	Host indicates that either: the conference had no PINs configured (in which case all participants had a role of Host) the participant accessed the conference using the Host PIN. Guest indicates that the participant accessed the conference using the Guest PIN. Unknown indicates one of the following: the participant reached the Virtual Reception but did not proceed to a Virtual Meeting Room or Virtual Auditorium the participant reached the PIN entry screen but did not successfully enter a PIN the call was via the Pexip Distributed Gateway. For more information, see About PINs, Hosts and Guests.

Backplane history

The Backplane history section provides information about the media streams being transmitted between Conferencing Nodes for the selected conference. Backplane links are unidirectional, so for a conference involving two Conferencing Nodes there will be two backplane links: one from node A to node B, and another from node B to node A.

Field	Description
Media node	The IP address of the Conferencing Node that is transmitting media. For details about the media streams being sent over a particular backplane link, click on the Media node's IP address.
Remote media node	The IP address of the Conferencing Node that is receiving media. Note that the remote media node of a merged Lync/SfB meeting is identified by the address of the Lync/SfB client that initiated the Lync/SfB meeting.
System location *	The system location of the Conferencing Node that is transmitting media.
Start time	The date and time that the connection was established.
End time	The date and time that the connection was brought down.
Backplane type	Geographic indicates that the two Conferencing Nodes are in different system locations. Local indicates that the two Conferencing Nodes are in the same system location.
* Only displayed when you have selected an individual media node to view.

Backplane media streams

Media stream details are displayed when you have selected an individual node to view.

Field	Description
Type	Indicates whether the information is for an Audio, Video, or Presentation stream.
Start time	The time that the media stream started.
End time	The time that the media stream ended.
Tx codec	The format used by the transmitting Conferencing Node to encode and decode the media stream being transmitted.
Tx bitrate (kbps)	The quantity of data currently being sent from the transmitting Conferencing Node to the recipient Conferencing Node for this particular media stream.
Tx resolution	The display resolution of the image being sent from the transmitting Conferencing Node.
Tx packets sent	The total quantity of packets sent from the transmitting Conferencing Node to the recipient Conferencing Node since the start of the conference.
Tx packets lost	The total quantity of packets sent from the transmitting Conferencing Node but not received by the recipient Conferencing Node.