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Information sent when usage reporting is enabled

The Pexip Infinity platform includes a feature that allows you to send anonymized statistical information to Pexip for analysis. For more information on this feature and how to enable or disable it, see Automatically sending usage statistics.

When this feature is enabled, the following usage statistics are sent:

Information sent
Common
The version of Pexip Infinity software running on the Management Node.
The Pexip Infinity software license ID.
Public IP address of the Management Node from which the report has been sent.
The name of the Management Node.
Call
Reason the call was disconnected.
Whether the call was to a Virtual Meeting Room, Virtual Auditorium, Virtual Reception, or Pexip Distributed Gateway.
Number of seconds this call leg was alive.
Vendor of the endpoint that placed the call.
Protocol used by the endpoint (SIP, H.323, WebRTC, etc).
Maximum bandwidth signaled.
Whether the participant was a Guest or Host.
IP address of the Conferencing Node that handled the media for the call.
IP address of Conferencing Node that handled the signaling for the call.
Whether the media stream was encrypted.
Unique identifier of this call (UUID).
Unique identifier of the conference instance (UUID).
The time at which the call was connected.
The time at which the call was disconnected.
Identifier of the system location of the Conferencing Node to which the call was connected.
Whether the call was incoming or outgoing.
Audio/Video/Presentation (statistics for each type of stream, where present)
Whether the stream is audio, video or presentation.
The format used by the Conferencing Node to encode the media stream being sent to the endpoint.
The quantity of data sent to the endpoint.
The display resolution of the image sent to the endpoint.
The total quantity of packets sent to the endpoint
The total quantity of packets sent from the Conferencing Node but not received by the endpoint.
The format used by the Conferencing Node to decode the media stream being sent from the endpoint.
The quantity of data received from the endpoint.
The display resolution of the image received from the endpoint.
The total quantity of packets received by the Conferencing Node from the endpoint.
The total quantity of packets sent from the endpoint but not received by the Conferencing Node.
Conference
Cryptographic hash of the name of the Virtual Meeting Room, Virtual Auditorium, Virtual Reception or Pexip Distributed Gateway that was used.
The date and time that the first participant connected to the service.
The date and time that the last participant's call ended.
Number of seconds conference was active.
Whether the call was to a Virtual Meeting Room, Virtual Auditorium, Virtual Reception, or Pexip Distributed Gateway.
Total number of participants who connected to this conference instance.
The number of chat messages exchanged on this conference.
Platform (sent once a day for each system location)
Numeric identifier of the system location.
Number of nodes in that system location.
Configuration
Whether RTMP is enabled.
Whether SIP (TCP and TLS) is enabled.
Whether SIP TLS certificate verification mode is set to On or Off.
Whether WebRTC is enabled.
The URL to which OCSP requests will be sent.
The start value for the range of ports that all Conferencing Nodes use to send media.
The end value for the range of ports that all Conferencing Nodes use to send media.
The start value for the range of ports that all Conferencing Nodes use to send signaling.
The end value for the range of ports that all Conferencing Nodes use to send signaling.
Whether outbound calls are enabled.
Whether SSH is enabled.
Whether OCSP will be used when checking the validity of TLS certificates.
The DSCP value for management traffic sent from the Management Node and Conferencing Nodes.
The number of minutes a browser session may remain idle before the user is logged out of the Pexip Infinity Administrator interface.
The URL to which incident reports will be sent (if enabled).
Whether HTTP access for external systems is enabled.
Whether H.323 is enabled.
Whether incident reporting is enabled.
Whether support for Pexip Infinity Connect and Mobile App is enabled.
The number of configured devices, whether or not they are registered.
The number of configured services (Virtual Meeting Rooms + Virtual Auditoriums + Virtual Receptions).
Whether chat messages are enabled.
Whether SIP UDP is enabled.
Registration
The number of users registered over SIP, H.323 and WebRTC.
Infinity Connect (when usage reporting is enabled on the client)
Indicates an attempt to place a call.
Indicates the call was connected.
Unique call identifier.
Properties of the type of client running Infinity Connect.
IP address of the client.
Width of the application window.
Height of the application window.
Screen width (maximum size available).
Screen height (maximum size available).
The bit depth of the color palette for displaying images.
The color resolution (in bits per pixel) of the screen.
Client/user language.
Whether the participant had audio-only media enabled.
Whether the participant had video (and audio) media enabled.
The requested connection bandwidth.
Indicates the participant initiated screen sharing / presenting.
Number of slides uploaded (when presenting).
Dial out participant role.
Dial out participant protocol.