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Transferring a participant to another conference

You can transfer a participant from one conference to another conference.

Using the Administrator interface

To use the Pexip Infinity Administrator interface to transfer a single participant from one conference to another conference:

  1. Select the participant. You can do this in two ways:
    • Go to Status > Participants and select the participant to transfer.
    • Go to Status > Conferences and select the Virtual Meeting Room or Virtual Auditorium that the participant is currently in. From the Participants tab, select the participant to transfer.
  2. At the bottom right of the screen, select Transfer.

    The Transfer participant dialog opens.

  3. Enter the Target conference alias.

    This can be any alias associated with a Virtual Meeting Room, Virtual Auditorium or Call Routing Rule.

  4. Select the Role the participant will have in the new conference.
  5. Select Transfer.

    If the transfer is successful, the participant list will be updated to show the participant in the new conference (it may also temporarily show the participant still connected to the previous conference).

Using Infinity Connect clients

To use the Infinity Connect desktop client or Infinity Connect Web App to transfer a participant (including yourself) from one conference to another:

  1. Join the conference as a Host.
  2. From the participant list, select the participant's name. Next to Transfer participant select Open:

  3. Enter the alias of the conference you wish to transfer the participant to, whether they should join as a Host or Guest, and the PIN if applicable, then select OK.

Using the APIs

Third-party applications can use the management API and the client APIs to transfer participants to another conference.

For more information, see Management command API and Using the Pexip client APIs.