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About global settings

Platform-wide configuration changes are made using the Global settings page (Platform configuration > Global settings).

The settings are grouped into categories:

Setting Description More information
Service configuration
Guests-only timeout

The length of time (in seconds) for which a conference will continue with only Guest participants, after all Host participants have left.

Default: 60 seconds

Using PINs to differentiate between Hosts and Guests
Last participant backstop timeout

The length of time (in seconds) for which a conference will continue with only one participant remaining. The type of participant (Host, Guest, automatically dialed, streaming etc) is irrelevant.

The time can be configured to values between 60 seconds and 86400 (1 day), or to 0 (never eject).

Default: 0 (never eject)

Automatically ending a conference
Default theme The theme to use for services that have no specific theme selected. Customizing images and voice prompts using themes
Maximum inbound call bandwidth (kbps) Allows you to limit the bandwidth of media being received by Pexip Infinity from individual participants, for calls where bandwidth limits have not otherwise been specified. Restricting call bandwidth
Maximum outbound call bandwidth (kbps) Allows you to limit the bandwidth of media being sent by Pexip Infinity to individual participants, for calls where bandwidth limits have not otherwise been specified. Restricting call bandwidth
Connectivity
Enable SIP *

This allows you to enable or disable support for the SIP protocol over TCP and TLS across all Conferencing Nodes in your Pexip Infinity deployment.

Note that disabling SIP will disable support for Lync / Skype for Business (MS-SIP).

Default: enabled.

Enabling and disabling SIP, H.323, WebRTC and RTMP
Enable SIP UDP *

This allows or prevents incoming calls over SIP UDP.

Default: disabled.

Enable H.323 *

Enable WebRTC *

Enable RTMP *

These boxes allow you to enable or disable support for the selected protocol across all Conferencing Nodes in your Pexip Infinity deployment.

Default: all of these settings are enabled by default.

Enable 1080p (Full HD)

Enables the use of 1080p (Full HD) in calls.

Default: disabled.

Enabling Full HD (1080p)
Enable chat

Enables relay of chat messages between conference participants using Lync / Skype for Business and Infinity Connect clients.

Default: enabled.

Enabling and disabling chat
Enable outbound calls

Enables calls via the Pexip Distributed Gateway, and allows dial-out from Pexip Infinity using Pexip Infinity Connect clients, the Infinity Connect Mobile clients for iOS and Android, and the Pexip Infinity Administrator interface.

Default: enabled.

About the Pexip Distributed Gateway service

Manually dialing out to a participant from a conference

Enable support for Pexip Infinity Connect and Mobile App

Enable or disable support for Pexip Infinity clients. These include the Infinity Connect Web App, Infinity Connect desktop client, the Infinity Connect Mobile client for iOS or Android, and any other third-party applications that use the client API.

Default: enabled.

Introduction to Infinity Connect

Enabling and disabling Infinity Connect clients

Lync MSSIP domain

The name of the SIP domain that is routed from Lync / Skype for Business to Pexip Infinity, either as a static route or via federation.

You can also configure the Lync MSSIP domain on a per-location basis, which would override this global setting for Conferencing Nodes in that location.

Microsoft Lync / Skype for Business with Pexip Infinity

Enable Lync auto-escalation

When selected, this automatically escalates a Lync / Skype for Business audio call so that it receives video from a conference.

Default: disabled.

Automatically escalating Lync / Skype for Business audio calls
DSCP value for management traffic The DSCP value for SSH, HTTPS and SNMP management traffic sent from the Management Node and from Conferencing Nodes. This is an optional setting used to prioritize different types of traffic in large, complex networks. Also see Configuring system locations.  
Enable SSH

Allows an administrator to log in to the Management Node and Conferencing Nodes over SSH.

Default: enabled.

 
Port ranges
Signaling port range start and end *

The start and end values for the range of ports (UDP and TCP) that all Conferencing Nodes use to send signaling (for H.323, H.245 and SIP).

Default: 33000–39999.

 
Media port range start and end *

The start and end values for the range of ports (UDP and TCP) that all Conferencing Nodes use to send media for H.323, SIP, Lync / Skype for Business, WebRTC and RTMP (note that RTMP uses TCP only).

Default: 40000–49999.

 
Codecs
Codecs

Choose which codecs to offer in audio/video negotiation (SDPs).

Some third-party systems can experience issues if they are sent a large SDP from Pexip Infinity. You can reduce the size of the SDP by disabling specific, unwanted codecs.

Default: all codecs are selected except AAC-LD128.

 
Security 
OCSP state

Whether to use OCSP when checking the validity of TLS certificates.

Off: OCSP checking is disabled.

On: An OCSP request will be sent to the URL specified in the TLS certificate.

Override: An OCSP request will be sent to the URL specified in the OCSP responder URL field.

Default: Off.

Using OCSP to check the status of certificates
OCSP responder URL

The URL to which OCSP requests will be sent either:

  • if the OCSP state is set to Override, or
  • if the OCSP state is set to On but there is no URL specified in the TLS certificate.
Using OCSP to check the status of certificates
SIP TLS certificate verification mode

Determines whether to verify the peer certificate for connections over SIP TLS.

Off: the peer certificate will be not be verified; all connections will be allowed.

On: the peer certificate will be verified, and the peer's remote identities (according to RFC5922) will be compared against the Application Unique String (AUS) identified by Pexip Infinity before the connection is allowed.

Default: Off.

Verifying peer certificates for SIP TLS connections
External system integration
Enable HTTP access for external systems

Access for external systems is over HTTPS by default. If this box is selected, access over HTTP is also permitted.

Default: disabled.

Integrating with external systems
External system username and password The username and password used by external systems (such as CUCM) when authenticating with Pexip Infinity. Integrating with external systems
Administrator interface configuration
Login banner text Any text entered here is displayed in a message box on the login page. This field supports plain text only.  
Management web interface session timeout

The number of minutes a browser session may remain idle before the user is logged out of the Management Node Administrator interface.

Default: 30 minutes.

 
Reporting

Enable incident reporting

Incident reporting URL

If incident reporting is enabled, reports will be sent to the specified URL.

This setting is enabled or disabled during initial installation of the Management Node (when running the installation wizard).

Automatically reporting errors
Automatically send deployment and usage statistics to Pexip

Select this option to allow submission of deployment and usage statistics to Pexip. This will help us improve the product.

This setting is enabled or disabled during initial installation of the Management Node (when running the installation wizard).

Automatically sending usage statistics
Automatic backups
Enable automatic backups Configures Pexip Infinity to automatically backup the Management Node configuration data on a daily basis. Backing up and restoring configuration
Backup passphrase

The text entered here is used to encrypt the backup file. You must remember this text as it will be required if you need to subsequently restore the data from the file.

Cloud bursting  
Enable bursting to the cloud
AWS access key ID / secret key
Bursting threshold

These options enable and configure the Pexip Infinity platform for dynamic cloud bursting.

The bursting threshold controls when your overflow nodes in AWS are automatically started up so that they can provide additional conferencing capacity. When the number of additional HD calls that can still be hosted in a location reaches or drops below the threshold, it triggers Pexip Infinity into starting up an overflow node in the overflow location.

Dynamic bursting to the AWS cloud

* If you change any of these values, each Conferencing Node must be rebooted before the changes will take effect.