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Configuring Virtual Auditoriums

Large Pexip Infinity conferences can take place in Virtual Auditoriums. Each Virtual Auditorium has one or more aliases associated with it, and participants access the conference by dialing one of these aliases.

When creating a new Virtual Auditorium, you must provide at least one alias that will be used to access it. You have the option of configuring Host and Guest PINs for the conference.

To create a new Virtual Auditorium, go to Service configuration > Virtual Auditoriums and click Add Virtual Auditorium.

You cannot convert an existing Virtual Meeting Room into a Virtual Auditorium. Instead, you must create a new Virtual Auditorium and reassign the existing aliases to it. For more information, see Changing from a Virtual Meeting Room to a Virtual Auditorium and vice versa.

You can manage Virtual Auditoriums using the Pexip Infinity API.

To edit an existing Virtual Auditorium, or to view its details (including all the aliases associated with it), go to Service configuration > Virtual Auditoriums and click on the name of the Virtual Auditorium.

Any changes you make to Virtual Auditorium configuration will be replicated to all Conferencing Nodes within 60 seconds and will be applied to any subsequent conferences in that Virtual Auditorium. If there are any conferences already in place that use the Virtual Auditorium, any attempts to join it after the configuration has been replicated may be affected by the new configuration settings. For this reason, we do not recommend changing Virtual Auditorium configuration while a conference is in progress because this will lead to an inconsistent user experience.

When adding or editing Virtual Auditoriums, the options are:

Option Description
Name The name used to refer to this Virtual Auditorium.
Description A description of the Virtual Auditorium.
Host PIN

This optional field allows you to set a secure access code that must be entered by participants before they can join the conference.

If Allow Guests is set to Yes, then the Host PIN will apply to the conference Host(s) only.

For more information, see About PINs, Hosts and Guests.

  • PINs must use the digits 0-9 only.
  • PINs may optionally end with #.
  • PINs must be between 4–20 digits long, including any #.
Allow Guests

Yes: the conference will have two types of participants, Hosts and Guests. You must configure a Host PIN to be used by the Hosts. You can optionally configure a Guest PIN; if you do not configure a Guest PIN, Guests can join without a PIN, but the meeting will not start until the first Host has joined.

No: all participants will have Host privileges.

Default: No.

Guest PIN

This optional field allows you to set a secure access code that must be entered by Guests before they can join the conference.

For more information, see About PINs, Hosts and Guests.

  • Host PINs and Guest PINs must be different.
  • PINs must use the digits 0-9 only.
  • PINs may optionally end with #.
  • PINs must be between 4–20 digits long, including any #.
  • If the Host PIN ends in # and a Guest PIN is used, the Guest PIN must also end with #.
  • If # is not used, Host PINs and Guest PINs must have the same number of digits.
  • You cannot configure a Guest PIN unless you have already configured a Host PIN.
Host view

The maximum number of other participants that Hosts will see, and the layout used to show them. For more information, see Selecting the layout seen by participants.

Default: Large main speaker and up to 7 other participants (1+7 layout).

Guest view

The maximum number of Host participants that each Guest will see, and the layout used to show them. For more information, see Selecting the layout seen by participants.

Default: Large host speaker and up to 7 other hosts (1+7 layout).

Mute all guests When enabled, Guest participants will be muted when they first join the conference. After the conference has started, Hosts can use the Infinity Connect client to unmute Guests, either individually or as a group.
Lock presenter as main speaker

When a presentation is being shown, whether the main speaker position shows the presenter or the current speaker. For more information, see Selecting the layout seen by participants.

Yes: When a presentation is being shown, the main speaker position will always show the video image from the endpoint that is showing the presentation, even if others are speaking.

No: When a presentation is being shown the main speaker position will be voice-switched as usual.

Default: No.

Theme

The theme for use with this Virtual Auditorium. For more information, see Customizing images and voice prompts using themes.

Default: <use Default theme> (the global default theme will be used).

Advanced options
Automatically dialed participants

When a conference begins in this Virtual Auditorium, a call will be placed automatically to any participants selected here. To add an Automatically Dialed Participant that is not already on the list, select the icon to the right of the selection fields.

For more information, see Automatically dialing out to a participant from a conference.

Maximum inbound call bandwidth (kbps) Enter a value in this field to limit the bandwidth of media being received by Pexip Infinity from each individual participant dialed in to this Virtual Auditorium. For more information see Restricting call bandwidth.
Maximum outbound call bandwidth (kbps) Enter a value in this field to limit the bandwidth of media being sent from Pexip Infinity to each individual participant dialed in to this Virtual Auditorium. For more information see Restricting call bandwidth.
Conference capabilities

Allows you to limit the media content of the conference. For more information, see Controlling media capability.

Default: Main video + presentation.

Participant limit This optional field allows you to limit the number of participants allowed to join this Virtual Auditorium. For more information see Limiting the number of participants.
Service tag This optional field allows you to assign a unique identifier to this service, which you can then use to track use of the service. For more information, see Tracking usage with a service tag.
Aliases
Alias: #1
Alias The alias that, when received by Pexip Infinity, will cause it to route the call to this service (Virtual Meeting Room, Virtual Auditorium or Virtual Reception).

The alias entered here must match exactly the alias as it is received by Pexip Infinity. Wildcards and regular expressions are not supported.

In most cases, the alias received by Pexip Infinity will be the same as the alias that the conference participant dialed from their endpoint, but there are some exceptions, described in About aliases.

Description An optional description of the alias. This is useful if you have more than one alias for a service.
Add another Alias Select this option if you want the Virtual Auditorium to be accessible by more than one alias. For more information, see Using multiple aliases to access the same service.