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Viewing historical information about conferences

To see a list of all the completed conferences on the Pexip Infinity platform, go to Status > Conference history. This shows a list of the most recent completed conferences (up to a limit of 5,000). To view details of a particular conference, click on the Service name.

To view information on conferences currently running on Pexip Infinity, see Viewing current conference status.

The following information is available for each completed conference:

Field Description
Service name

The name of the Virtual Meeting Room, Virtual Auditorium, Virtual Reception or Pexip Distributed Gateway that was used. For Pexip Distributed Gateway calls, the name is followed by a unique identifier to distinguish between separate calls.

Click on the service name to view more information.

Service tag* The unique identifier that an administrator has assigned to this service. If this field is blank, no tag has been assigned. For more information, see Tracking usage with a service tag.
Start time The date and time that the first participant connected to the service.
End time The date and time that the last participant's call ended.
Duration The length of time that the conference or service was in use.
Participant count The total number of participant calls made to this conference. Note that if a single participant disconnects from the conference and then reconnects to it, this will be counted as two participant calls.
Instant message count* The total number of instant messages sent during the conference.
Participants*
Participant alias*

The name of the user or the registered alias of the endpoint.

Click on the Participant alias to view information about the participant. This will take you to the Participant history page.

Start time* The date and time that the participant's call reached Pexip Infinity.
End time* The date and time that the participant's call ended.
Duration* The length of time that the participant was connected to Pexip Infinity. This includes time connected to the Virtual Meeting Room or Virtual Auditorium, and any time spent at the Virtual Reception or PIN entry screens.
Display name* The name that was configured on the participant's endpoint.
System location* The system location of the Conferencing Node to which the participant was connected.
Role*

Host indicates that either:

  • the conference had no PINs configured (in which case all participants had a role of Host)
  • the participant accessed the conference using the Host PIN.

Guest indicates that the participant accessed the conference using the Guest PIN.

Unknown indicates one of the following:

  • the participant reached the Virtual Reception but did not proceed to a Virtual Meeting Room or Virtual Auditorium
  • the participant reached the PIN entry screen but did not successfully enter a PIN
  • the call was via the Pexip Distributed Gateway.

For more information, see About PINs, Hosts and Guests.

* Only displayed when you have selected an individual conference to view.