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Restoring the Reverse Proxy and TURN Server to its default state

If you need to re-run the install wizard (for instance if additional Conferencing Nodes have been added to the environment and therefore should be included in the reverse proxy configuration), you must first reset the appliance to its original default state. To do this:

  1. Open the console of the virtual machine (or otherwise log in via SSH).
  2. Log in as user pexip.
  3. Run the following command:

    sudo reset_to_default_settings.sh

  4. You are presented with a warning asking if you wish to continue. Enter y.
  5. You are asked whether you want to delete or keep the log files which exist on the Reverse Proxy and TURN Server. Enter y or n as appropriate.
  6. You are asked whether you want to reboot the virtual machine. Enter y.

After the appliance has rebooted and restarted, you can re-run the install wizard by logging in as user pexip, setting a new password and following the steps in Running the installation wizard.