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Using the Infinity Connect Mobile client for iOS

Installing the Infinity Connect Mobile client

The Infinity Connect Mobile client for iOS is available for free from the Apple Store at https://itunes.apple.com/us/app/pexip/id667867771. Follow the instructions to download and install the client on your device.

  • Version 5.0 is compatible with any iOS device running iOS 8.x or later, and Pexip Infinity version 7 or later. This guide describes how to use version 5.0.
  • Version 1.1 is compatible with any iOS device running iOS 7.x or 8.x, and is optimized for iPhone 5.
  • Version 1.0.3 is available for devices running earlier iOS versions (iOS 5.1 to iOS 6.x).

Allowing Infinity Connect to access your device

The Infinity Connect Mobile client for iOS will request access to the following applications on your device:

Application Use
Contacts

Allows you to dial out to one of your contacts from within a conference.

Also used to display names and images of participants in a conference if they are in your contacts.

Calendars Allows you to integrate your meeting invitations with Infinity Connect.
Photos Allows you to share images on your device with other conference participants.
Microphone

Access is required if you want to send and receive audio.

Camera Access is required if you want to send and receive video.
Use Mobile Data Allows you to use Infinity Connect over your mobile network. If this setting is disabled, Infinity Connect will will attempt to use a wifi connection, but if none is available it will prompt you to enable mobile data.

If you select Don't Allow for any of these settings when asked, you can change this at a later time by going to Settings > Pexip.

Setting your name

By default, your device's name will be used to identify you to other participants. If you want to use a different name, from the Infinity Connect home screen, select Connection Settings > Display Name.

Joining a conference or calling a person

In the Enter address to call field, enter the Virtual Meeting Room or Virtual Auditorium alias, or the address of the person you want to call, and then select JOIN:

To join a Virtual Meeting Room or Virtual Auditorium that you've previously joined, select the button to the right of the Enter address to call field.

Joining in presentation and control mode

When you first join a conference, you are automatically in presentation and control mode. This means that you can see the participant list, and you will see any presentations that are being sent. However, you are not sending any video or audio, and you cannot see any video or audio from other participants.

The "stage" area shows the participants who can been seen by other video participants (either in the main video, or as video thumbnails). The participant area is a roster of all participants.

Sharing images

To share images from your device with other conference participants, from the top left of the screen select and then select the image you want to share.

To stop sharing, select again.

Sending and receiving video and audio

To start sending and receiving video and audio in the conference you have joined, select

You can stop sending video and return to presentation mode at any time by selecting .

Sending and receiving audio only

To start sending and receiving audio from the conference you have joined, select .

You can stop sending and receiving audio and return to presentation mode at any time by selecting .

Integrating with your Calendar

The Infinity Connect Mobile client for iOS automatically integrates with your calendar. Any appointments with a Location in the form of a URI (for example meet.alice@pexip.com) will automatically appear as an upcoming event on the Infinity Connect home page. Simply click JOIN to join the conference:

If the calendar invitation includes the conference PIN, this will automatically be entered for you when you join the conference. Note when sending such invitations that the location must be in the format <meeting address> <PIN>, for example meet.alice@pexip.com pin 1234.

Controlling the conference

While a conference is in progress you can perform the following actions:

Add a participant to the conference*
  1. From the left of the screen, select and then Add a new participant.

    The following screen will appear:

  2. Select from the available options:
    • to call someone already in your Contacts, select Contacts
    • to call someone you have recently called from the Pexip App, select Recents
    • to call anyone else, select Enter Manually and enter the number or URI to dial.

A call will be placed from the Virtual Meeting Room or Virtual Auditorium to the participant. If and when the participant answers the call they will join the conference and appear on the participant list.

Prevent/allow others from joining the conference*

From the left of the screen, select and then Lock conference or Unlock conference.

Toggle between presentation and participants

If you have enabled video and another participant is sharing a presentation, the presentation will automatically be shown in the main video window. To view the conference participants instead:

  • In portrait mode: tap on the video window. You can toggle back to the presentation by tapping on the video window again.
  • In landscape mode: tap on the small window at the top left of the screen. You can toggle back to the presentation by tapping on the top left window again.
Muting and unmuting a participant*

To mute or unmute a conference participant's audio:

  1. Select the participant.
  2. Toggle the Enable audio from participant setting:

Muting all Guests*

From the left of the screen, select and then Mute all guests or Unmute all guests.

Stop showing presentation on an endpoint

If you are using another video endpoint in addition to your Infinity Connect Mobile client, and another participant is showing a presentation, you may want to view the presentation on your Infinity Connect client and view the participants on the video endpoint. To do this:

  1. From the list of participants, select your video endpoint.
  2. Toggle View presentation on endpoint to Off.
Send/view chat messages

When there are new messages, a badge will appear on the menu icon showing the number of unread messages: .

To view the messages, or to send a message, select the menu, and then select Show Chat.

To return to the main conference view, select the conference name at the top left of the screen.

Disconnecting another participant*

To remove a participant from the conference:

  1. Select the participant, or left-swipe the participant.
  2. Select Disconnect participant.
Disconnect all participants (including yourself)*
  1. From the left of the screen, select and then Disconnect all participants.

    The following screen will appear:

  2. Select Disconnect all.
Disconnect yourself from the conference From the top left of the screen, select < Back.
* You must have Host privileges to use this feature.