Limiting the number of participants

You can place a limit on the number of participants that can access a particular Virtual Meeting Room or Virtual Auditorium at any one time. When such a restriction is in place, after the limit has been reached any new participants will be presented with an out of resources message.

If you change this setting while a conference is in place, participants who have already joined the conference will not be affected, even if the conference is already over capacity. However, after a minute or so any new participants attempting to join the conference will be rejected.

The participant limit does not apply to presentation streams. However, if the conference has already reached capacity and then a participant attempts to join as a presentation-only participant using Infinity Connect, they will be rejected.

The participant limit does not apply to Infinity Connect Mobile client connections.

If you do not restrict the number of participants, any number of participants will be able to join the service, subject to the available capacity of your Pexip Infinity deployment.

To limit the number of participants in a particular Virtual Meeting Room or Virtual Auditorium:

1. Go to Service configuration > Virtual Meeting Rooms or Service configuration > Virtual Auditoriums.
2. Select the Virtual Meeting Room or Virtual Auditorium to change.
3. In the Advanced options section, select Show.
4. In the Participant limit field, enter the maximum number of participants you wish to be able to use the service at any one time.
5. Select Save.