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Configuring Pexip Infinity to use a TURN server

To relay media between the internal and external networks, a TURN server must be used. In addition to Pexip's TURN Server appliance, many other commercial TURN servers exist, including those on products such as a VCS Expressway, or those deployed using commercial or free software such as restund or rfc5766-turn-server.

The TURN server's details must be configured on the Pexip Infinity platform, and each location must nominate the TURN server that will be used automatically to forward media when required. To do this:

  1. Go to Call control > TURN servers, and add details of the TURN server(s) to be used.

  2. Go to Platform configuration > Locations, and for each location, select the TURN server to be used for that location.