Issues fixed in v39 and earlier

These are the resolved issues in earlier versions of Pexip Infinity.

For a list of resolved issues in the previous versions of the Pexip web app see the Pexip Web App release notes.

Fixed in version 39.1

Pexip Infinity

Ref # Resolution
47585 Resolved an issue in v39.0 in deployments with multiple custom themes that could cause the wrong watermark to be displayed.
47170 Resolved an issue where classification indicators could not be set via the Client API with a call using a Proxying Edge Node.
44858 Resolved an issue in a gateway call using an Adaptive Composition or Teams-like layout, where content classifications and banner messages were not shown.
44427 Resolved an issue that in some cases caused multiple participants to be created when a call was de-escalated from being transcoded to a direct media call.

Fixed in version 39.0

Pexip Infinity

Ref # Resolution
46323 Resolved an issue where with two participants visible in the 1+33 layout, one may not be visible in HD resolution.
46251 Resolved an issue where some WebRTC packets may exceed the configured network MTU.
45680 For Breakout rooms, using local policy together with external policy no longer causes calls to fail.
45393 When one participant in a direct media call disconnects "uncleanly" (e.g. by closing their laptop lid before ending the call), the other participant's call is no longer terminated.
45238 Resolved an issue where major scene changes could lead to short-term bandwidth usage that exceeded the configured maximum.

One-Touch Join

Ref # Resolution
46232 OTJ now supports Microsoft Teams meeting invitations that use the new teams.cloud.microsoft and teams.usgovcloud.microsoft domains, which are being rolled out by Microsoft.
46072 A Host header is now included in requests to a web proxy, to comply with RFC 2616.

Fixed in version 38.1

Pexip Infinity

Ref # Resolution
45993 Transfer of outbound RTMP participants to another meeting is now specifically prevented. This resolves an issue whereby an attempted transfer of a recording participant could be initiated but would fail, with the result that the participant would be removed from the participant list but would remain in the call.

Pexip Teams Connector

Ref # Resolution
45706 Fixed an issue which was causing Teams CVI application bot deployment failures.
45533 Due to recent changes with the CIS STIG images, configuration has been added to increase the default disk size to prevent issues with Teams Connectors in high-security environments.

Fixed in version 38.0

Pexip Infinity

Ref # Resolution
45119 Fixes an issue where changes to event sink authentication credentials made via the Administrator interface did not take effect.
44858 Content classification indicators are now displayed to the calling party in gateway calls.
44791 Resolved an issue where connectivity lost alarms would be erroneously raised.
44553 Resolved an issue whereby if a participant enabled live captions while they were the only participant in a VMR that had Enable direct media set to Best effort, and a second participant then joined the call from a different location, the second participant's call fluctuated between a transcoded call and a direct media call every 40 seconds. This appeared to the second participant as momentary disconnects.
38908 RTMP participants connected via a Proxying Edge Node who experience a connection failure are now properly disconnected from the conference.
34884

JPEG presentations are now available to participants without presentation capabilities when they are the only participant joining from a new location.

Fixed in version 37.2

Pexip Infinity

Ref # Resolution
45198 Resolved an issue with VMs deployed in Azure with SSH keys provisioned at boot time that meant they may not have deployed successfully.

Fixed in version 37.1

Pexip Infinity

Ref # Resolution
43854 Resolved an issue affecting version 37.0 whereby the new May view user groups and May modify user groups administrator permissions needed to be added manually to the user/service account used by the VMR portal for Management Node API access.

44317

44278

Resolved an issue when using the Administrator interface to add a new configuration item from an existing configuration page via the button, whereby after entering the details and selecting Save a blank page appeared and the new item was not added.

One-Touch Join

Ref # Resolution
44757 Improved resilience to ensure OTJ meeting processing concludes in a timely manner.
44755 Added Safe Links support for GCC High customers.
44545 Updated Microsoft Teams SIP Guest Join meeting processing rule to support 13-digit Global Meeting IDs.

Secure Scheduler for Exchange

Ref # Resolution
43651

Administrators can now configure authentication for the Outlook add-in. For full instructions, see Add-in authentication for O365.

This resolves an issue for users in Microsoft 365 environments whereby the Outlook add-in was unable to authenticate with Pexip Infinity, resulting in a "failed to get user identity token" error when adding joining instructions. This was due to the recent deprecation of Microsoft's getUserIdentityTokenAsync API. (For more information, see https://learn.microsoft.com/en-us/office/dev/add-ins/outlook/faq-nested-app-auth-outlook-legacy-tokens).

Fixed in version 37.0

Pexip Infinity

Ref # Resolution
43389 When creating a new snapshot, any existing snapshots older than an hour are now deleted as expected.
43130 Resolved an issue where multiscreen participant display was incorrectly being enabled on gateway calls between two SIP devices.
40810 Portrait mode is now available in meetings with 1+0, 1+1 and 2x2 layouts.

One-Touch Join

Ref # Resolution
43430 Invitations rewritten by Proofpoint's URL Defense that use the format https://urldefense.proofpoint.us are now supported.