Issues fixed in v37 and earlier
These are the resolved issues in earlier versions of Pexip Infinity.
For a list of resolved issues in the previous versions of the Pexip web app see the Pexip Web App release notes.
Fixed in version 37.1
Pexip Infinity
| Ref # | Resolution |
|---|---|
| 43854 | Resolved an issue affecting version 37.0 whereby the new May view user groups and May modify user groups administrator permissions needed to be added manually to the user/service account used by the VMR portal for Management Node API access. |
|
44317 44278 |
Resolved an issue when using the Administrator interface to add a new configuration item from an existing configuration page via the  button, whereby after entering the details and selecting a blank page appeared and the new item was not added. |
One-Touch Join
| Ref # | Resolution |
|---|---|
| 44757 | Improved resilience to ensure OTJ meeting processing concludes in a timely manner. |
| 44755 | Added Safe Links support for GCC High customers. |
| 44545 | Updated Microsoft Teams SIP Guest Join meeting processing rule to support 13-digit Global Meeting IDs. |
Secure Scheduler for Exchange
| Ref # | Resolution |
|---|---|
| 43651 |
Administrators can now configure authentication for the Outlook add-in. For full instructions, see Add-in authentication for O365. This resolves an issue for users in Microsoft 365 environments whereby the Outlook add-in was unable to authenticate with Pexip Infinity, resulting in a "failed to get user identity token" error when adding joining instructions. This was due to the recent deprecation of Microsoft's getUserIdentityTokenAsync API. (For more information, see https://learn.microsoft.com/en-us/office/dev/add-ins/outlook/faq-nested-app-auth-outlook-legacy-tokens). |
Fixed in version 37.0
Pexip Infinity
| Ref # | Resolution |
|---|---|
| 43389 | When creating a new snapshot, any existing snapshots older than an hour are now deleted as expected. |
| 43130 | Resolved an issue where multiscreen participant display was incorrectly being enabled on gateway calls between two SIP devices. |
| 40810 | Portrait mode is now available in meetings with 1+0, 1+1 and 2x2 layouts. |
Fixed in version 36.2
One-Touch Join
| Ref # | Resolution |
|---|---|
| 43134 | Resolved an issue caused by a change to the Webex API in RoomOS 11.24.1.5 that meant OTJ was unable to provide details for any meetings to an endpoint if the endpoint was registered to Cisco Webex Cloud and its mailbox had received one or more OTJ meeting invitations for meetings other than Teams, Zoom, Webex or Google. |
Fixed in version 36.1
One-Touch Join
| Ref # | Resolution |
|---|---|
| 41705 | Resolved an issue where 8-character Microsoft Teams SGJ meeting passcodes were not working with OTJ. |
Pexip web apps
Webapp3
| Ref # | Resolution |
|---|---|
| 41886 | Resolved an issue that caused an "Invalid PIN" error when certain combinations of <PIN> and <role> parameters were used in preconfigured links for launching conferences in Webapp3. |
| 41820 | Resolved an issue that caused Webapp3 to become unresponsive in conferences with over 500 participants. |
| 41560 | Resolved an issue where presentation may have be sent to endpoints at a very low frame rate. |
| 39045 | Resolved an issue that sometimes caused users of Chromium-based browsers on Windows devices with an Intel GPU to experience black video or frozen self-view when enabling background effects such as blur or replacement. |
Fixed in version v36.0
Pexip Infinity
| Ref # | Resolution |
|---|---|
| 41093 | Resolved an issue that caused packet captures to fail when the Management Node was configured to use a web proxy. |
| 40517 | Streaming participants now see the "You are the only participant in the conference" splash screen instead of the Welcome screen when no other participants are sending video. |
| 36428 | OIDC JWT 'aud' claims can now be sent to Pexip Infinity in an array. Previously only strings were supported. |
Pexip web apps
Webapp3
| Ref # | Resolution |
|---|---|
|
40796 GL5045 |
Resolved an issue whereby a Webapp3 participant whose video or audio was administratively muted and who then experienced connectivity issues would subsequently start sending video or audio. |
|
39138 GL4902 |
Resolved an issue that affected direct media conferences joined via a webapp3 path with branding applied which included shouldMaskConference, whereby if a third participant joined, none of the participants received media after it was escalated to a transcoded conference. |
|
38808 GL4871 |
When a Webapp3 participant joins a conference with their bandwidth set to `Auto`, change their bandwidth to a different setting, and then change their bandwidth back to `Auto`, the correct bandwidth limitations are now applied. |
|
37887 GL4743 |
There is now a differentiation between administrative muting and self-muting of participants, and these states are now controlled separately. |
Webapp2
There were no significant user-facing fixes in this release.
Fixed in version 35.1
Pexip Infinity
| Ref # | Resolution |
|---|---|
| 39115 | Resolved an issue that occasionally caused a temporary freeze in main video when the main speaker changed, in meetings with overlay text disabled and active speaker indication enabled. |
Pexip Teams Connector
| Ref # | Resolution |
|---|---|
| 39935 | Resolved an issue in the Teams Connector that very occasionally meant a call would not connect. |
| 39917 | Resolved an issue that caused content being shared from Teams clients with certain resolutions to be cropped when received and displayed on room systems using Teams-like layout. |
Microsoft Skype for Business and Lync
| Ref # | Limitation |
|---|---|
| 40274 | Resolved an issue in version 35 of Pexip Infinity whereby VbSS presentation received from a Skype for Business client froze after around one minute. |
Pexip web apps
Webapp3
| Ref # | Resolution |
|---|---|
|
40110 GL4994 |
Participants using a Surface Pro laptop with a detached keyboard (i.e. in tablet mode) are now offered the "Share screen" button in the toolbar. |
|
39794 GL4963 |
Resolved an issue that sometimes caused duplicate plugin icons to appear in the toolbar. |
Fixed in version 35
Pexip Infinity
| Ref # | Resolution |
|---|---|
| 38804 | Resolved an issue in conferences using participant policy to mask the outgoing alias, where dialing out to an RTMP stream could fail to connect. |
| 38081 | Resolved an issue where the preconfigured “English_US theme with entry tones” shipped with Pexip Infinity did not function correctly. |
| 37297 | When configuring a VMR, a custom layout can now be selected from a theme that is set as the global default theme (previously it could only be selected if the theme was configured directly to a VMR). |
Pexip Teams Connector
| Ref # | Resolution |
|---|---|
| 37507 | The Azure Functions apps have been upgraded to .NET 8. This resolves Microsoft notifications regarding end of support for .NET 6 in Azure Functions on 12 November 2024. |
| 36421 | "Scheduled scaling: some or all of the requested Teams Connector instances are not operational" alarms are no longer raised sometimes when Teams Connector instances are being scaled down. |
One-Touch Join
| Ref # | Resolution |
|---|---|
| 37734 | The default OTJ processing rule for the Microsoft Teams Meeting Body for Cisco meeting type has been improved to enable better matching for encoded URLs. |
Pexip web apps
Webapp3
| Ref # | Resolution |
|---|---|
|
38255 GL4790 |
A Connection quality of Auto now respects any bandwidth limits requested by Pexip Infinity. |
|
38645 GL4850 |
The outbound frame rate is no longer limited to 20 fps. This issue exists in versions 33 and 34 and can be worked around in those versions by adding the following settings to the applicationConfig section of the manifest file used in branding and customization: "applicationConfig": {
"frameRate": 30,
"bandwidths": [
"576",
"1264",
"2464",
"6144"
]
},
|
| GL4784 | Resolved an issue introduced in v34.1 where the muted indicator was sometimes not shown, even when the participant was muted. |
| GL4688 | When Webapp3 is used with a narrow viewport (such as on a mobile device), the Add participant modal now appears within the viewport. |
| GL4670 | When a user joins a meeting as a Guest via a preconfigured URL that includes the role=guest parameter, leaves the meeting, and then attempts to rejoin the meeting using the "Rejoin" post-meeting option, they now rejoin as a Guest. |
| GL4293 | Resolved an issue where any customization settings specified in the defaultUserConfig section of the manifest file were not overridden by any corresponding setting included in a preconfigured URL. For example, if the defaultUserConfig specified settings for isAudioInputMuted or isVideoInputMuted, any settings included in a preconfigured URL for muteMicrophone or muteCamera respectively were ignored. |
| GL3716 | Incorrect translations have been improved. |
Webapp2
There were no significant user-facing fixes in this release.