Pexip Connect for Zoom Rooms: order and setup

Pexip Connect for Zoom Rooms enables Zoom Rooms and Zoom-registered Cisco/Poly systems* to make SIP based video calls into any Microsoft Teams meetings via Pexip’s interoperability service.

This article explains the supported Room types, Pexip's licensing requirements, and how to order and set up Pexip Connect for Zoom interoperability for Microsoft Teams.

Supported Room types

The following Room types are supported:

  • Zoom Rooms for Windows & Android (requires Zoom Rooms 6.0.0 or later).
  • Cisco/Poly SIP rooms using Zoom One Button to Push.

Licensing requirements

Pexip Connect for Zoom Rooms has the following licensing requirements:

  • Your customer's Pexip Connect for Zoom Rooms license count (minimum 10) must match your customer's Zoom Room plus Cisco/Poly Room count.
  • Yearly plans only.

Note that:

  • Pexip's CVI licensing is not required for Zoom interoperability (this is noted for clarity as Zoom uses "Pexip CVI" terminology in its admin interface to represent the Teams interop functionality via Pexip). However, we do recommend also purchasing CVI licensing to ensure that internal Teams meetings are interop enabled for external guests and internal SIP endpoints that are not registered to Zoom.
  • Pexip reserves the right to audit your customer's Zoom Room count twice a year. Such an audit can consist of requesting a screenshot from the customer's Zoom admin center showing license count.

Ordering and setting up Pexip Connect for Zoom Rooms

To enable your customer for Zoom Room interoperability you need to order a Pexip Connect for Zoom Rooms license plan. For general information about placing orders, see Ordering a new license plan.

There are no specific portal settings to configure for Pexip Connect for Zoom Rooms licenses.

Pexip Customer ID

Your customer then needs to follow the configuration process described in this help article. When configuring their Zoom settings they will need to know their Pexip Customer ID.

Your customers should go to this registration page to request the customer ID needed to complete configuration in the Zoom portal after you have completed the licensing purchase in the Pexip portal. Alternatively, you can register on behalf of your customer to obtain their Customer ID.