Setting up two-factor authentication for logging in to Partner Analytics

Pexip Partner Analytics accounts are protected via two-factor authentication (2FA) and time-based one-time passwords (TOTP), which means that after entering your user name and password, you need to enter a six-digit code to log in. You will need some third-party TOTP authenticator software to generate the one-time passwords.

To initially request access to the Partner Analytics portal see Analytics access management. When an account has been created for you, the first time you log in to your Partner Analytics account, you activate your account by sharing a QR code, a shared secret that's unique to your Analytics account, with the authenticator software. This allows the authenticator software to produce the correct codes for logging in.

Authy authenticator software

Pexip recommends Authy software for generating TOTP one-time passwords. If you choose Authy for mobile you can use Authy to read the QR code produced by the Analytics Portal. However, if you choose the desktop version of Authy you will need a separate QR code reader app to convert the QR code into a text string which can be typed into Authy for desktop. QR code reader apps are available for iOS and android mobile phones. To get Authy, go to Download Authy.

Activating your Partner Analytics account using Authy

The steps below guide you through setting up 2FA and completing the activation of your Partner Analytics account.

Prerequisites

Before you start:

Install Authy for mobile or desktop.
If using Authy for desktop, install a QR code reader as well.
Open your email invitation to activate your Pexip Analytics account.

Complete Partner Analytics 2FA set-up using Authy for mobile phone

Here is an overview of the process:

Click on Complete the Activation in the Pexip Analytics invitation email. This takes you to the Partner Analytics login page.
Enter your user name and password and click Login. This displays a QR code that's unique to your account and prompts you for a six-digit verification code (TOTP).
Open Authy for mobile and start to add a Pexip account.
Use Authy to read the QR code and complete the creation of a Pexip account. Authy displays a six-digit one-time password which changes every 30 seconds.
Return to the Partner Analytics page and enter the six-digit code generated by Authy. The Terms and Conditions (T&Cs) page appears.
Click the check box and then Finish. This invites you to go to the Analytics portal.

Complete Partner Analytics 2FA set-up using Authy for desktop

Here is an overview of the process:

Click on Complete the Activation in the Pexip Analytics invitation email. This takes you to the Partner Analytics login page.
Enter your user name and password and click Login. This displays a QR code that's unique to your account and prompts you for a six-digit verification code (TOTP).
Use your QR code reader to convert the QR code into a text string.
Open Authy for desktop, and start to add a Pexip account.
Type in the text string from the QR code reader and complete the creation of a Pexip account. Authy displays a six-digit one-time password which changes every 30 seconds.
Return to the Partner Analytics page and enter the six-digit code generated by Authy. The Terms and Conditions (T&Cs) page appears.
Click the check box and then Finish. This invites you to go to the Analytics portal.

Your Partner Analytics account is activated

You have now activated your Partner Analytics account, and Authy is set up to produce one-time passwords for this account. The next time you log in to Partner Analytics, after entering your password, you will be prompted to enter a six-digit code which you can get from your Pexip account in Authy.

Changing your mobile phone or desktop device

You may want to enable backups within Authy as this feature can be useful if you lose or change your mobile phone or desktop device. For more information go to How Authy 2FA backups work.

To reset your account refer to Analytics access management.