Analytics access management
Access to Analytics is managed within your own team by an appointed Analytics Administrator. Analytics Access and Analytics Administrator are roles appointed to active Partner Portal users.
See Portal accounts and roles for more information.
If you have a Partner Manager role, open the Users list in the Partner Portal. In the active users overview, look for users that have "Y" in the "AAA" column. A user with this privilege has the authority to invite you to access the Analytics tool.
If you have a Read-only or Regular user role, please contact one of your colleagues with a Partner Manager role.
If nobody in your team already has the role of Analytics Administrator, you need to open a support ticket requesting that one of your Portal Manager users is given the Analytics Administrator role. To open a ticket, look for the Pexip support after you have signed in.button on the home page of
Pexip Analytics requires users to authenticate themselves using two-factor authentication.
To reset a portal user's 2FA QR code, the Analytics Administrator must submit a P4 support request to Pexip Support.
If you are an Analytics Administrator, you can invite other users to use Analytics:
Select the Partner Portal.link in top right corner of the
- In the active users overview, select the user that should be invited to Analytics.
Select "" to invite the user to access Analytics.
- An email is sent to the user with instructions on how to activate the Analytics access.
If you are an Analytics Administrator, you can remove other users' access to Analytics:
- Select the Partner Portal. link in top right corner of the
- In the active users overview, select the user that should be removed from Analytics.
- Select to remove the Analytics access for the user.
This action revokes the access to Analytics only. If access to both the Partner Portal and Analytics should be removed, then select .