ERM Installer server settings

The server settings configured in the ERM Installer (Settings > Server settings) are used as the default settings for all of the ERM modules that you later choose to install.

General server settings

This section contains the general settings for your server:

Setting Description
Internal IP address of server This IP address should be the same as for the virtual machine you set up for the ERM Installer. It is automatically filled in with the same value as on the server.
Internal hostname of server Enter the hostname to use for your server, preferably the same hostname as the one you entered when you set up the virtual machine (see VM deployment for more information).
Server is running on SSD / SAN instead of hard drive This setting is for database management which will be optimized based on the selection you make here.
Allow sending traceback of unhandled errors to Pexip This option enables the products to send traceback of unhandled errors back to Pexip for troubleshooting.
Trusted HTTP load balancer / reverse proxy IPS It is common to have a firewall or load balancer that first receives calls and then forwards them to the server. By entering the IP address of the load balancer here, the actual IP addresses from the calls are stored in the logs instead of the IP address of the load balancer.
DNS overrides

This allows you to either override specific DNS names or add additional DNS to IP pointers for scenarios where you don’t have a valid DNS A record. These overrides are applied in the ERM application and its containers and not on OS level.

Specify each override on a separate line, for example:

Timezone and default language

Choose which timezone and language to set as default for your upcoming product installations.

The currently supported languages are English and Swedish.

SSL settings

In the SSL settings section you can upload the various certificates that should be used by default when someone connects to the server.

The ERM Installer also has tools for creating certificates that are mainly used for testing or while waiting for the valid certificates. See Certificate management for more information.

SSL mode and ciphers

The default SSL Mode and Cipher suite is Only modern/secure TLS 1.2/1.3 Ciphers.

To support and onboard Polycom HDX devices you must use TLS 1.2 - Compatibility mode as HDX devices do not by default support modern 1.2/1.3 ciphers. This potentially exposes ERM to security vulnerabilities.