About the Infinity Connect mobile clients

The Infinity Connect mobile clients can be used by conference participants to control the conference and view presentations from their own personal Android or iOS device, even when they are using a separate telephone or video endpoint to participate in the conference.

Users also have the ability to join a conference from their Android or iOS device, as either an audio-only or a full audio and video participant, allowing them to participate in a conference from anywhere they have an internet connection.

Prerequisites

Infinity Connect mobile clients require deployments with HTTPS and valid, trusted certificates. For more information, see Managing TLS and trusted CA certificates.

Infinity Connect mobile clients use the Pexip client API, so you must ensure access to this is enabled in your deployment (Platform configuration > Global Settings > Connectivity > Enable support for Pexip Infinity Connect and Mobile App).

Protocols

Infinity Connect mobile clients use the WebRTC protocol, so you must ensure this is enabled in your deployment (Platform configuration > Global Settings > Connectivity > Enable WebRTC).

Installing the Infinity Connect mobile client for Android

The Infinity Connect mobile client for Android is available for free from the Google Play store at https://play.google.com/store/apps/details?id=com.pexip.infinityconnect. Follow the instructions to download and install the Infinity Connect mobile client on your device.

If you search for "Pexip" in the Google Play store, you will see both the legacy and the next-generation versions of the app. The version labeled Pexip Infinity Connect with the icon is the next-generation version and the one you should download.

Versions 1.0 and later of the next-generation Infinity Connect mobile client for Android requires Android 7.0 or later.

Installing the Infinity Connect mobile client for iOS

The Infinity Connect mobile client for iOS is available for free from the Apple Store at https://itunes.apple.com/us/app/pexip/id1195088102. Follow the instructions to download and install the client on your device.

If you search for "Pexip" in the Apple Store, you will see both the legacy and the next-generation versions of the app. The version labeled Pexip Infinity Connect with the icon is the next-generation version and the one you should download.

Versions 1.0 and later of the next-generation Infinity Connect mobile client for iOS is compatible with any iOS device running iOS 10.x or later.

Accessing a conference or making a call

When users open the Infinity Connect mobile client, they are presented with the home screen, from where they can check their setup and then select Call to enter the alias of the conference or person they want to call (for example meet.alice@vc.example.com).

System administrators and conference organizers can also provide a preconfigured link to a conference alias.