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About the Infinity Connect desktop client

The Pexip Infinity Connect desktop client is a stand-alone video client that provides access to Pexip Infinity services. It is currently supported on:

  • Microsoft Windows 7 and later
  • Mac OS X 10.7 and later
  • Ubuntu Linux

The Infinity Connect desktop client does not verify TLS certifications and therefore should not be used on untrusted networks.

Hardware requirements

The performance of the Infinity Connect desktop client can depend upon which other applications are currently running on the client system.

However, as a minimum we recommend that your client system has:

  • 4 GB of RAM
  • Intel Core i5 processor or equivalent

Installing the Infinity Connect desktop client

To install the Infinity Connect desktop client, go to www.pexip.com/software-download and download and install the appropriate file for your OS:

  • Windows 32-bit: pexip-infinity-connect_win-ia32_<release>.msi. Click on this file to install the 32-bit Windows version of the Infinity Connect desktop client automatically. During the installation process the Infinity Connect icon will be added to the desktop, and an entry will be added to the Windows registry to allow links prefixed with pexip: to open automatically in the Infinity Connect desktop client.
  • Windows 64-bit: pexip-infinity-connect_win-x64_<release>.msi. Click on this file to install the 64-bit Windows version of the Infinity Connect desktop client automatically. During the installation process the Infinity Connect icon will be added to the desktop, and an entry will be added to the Windows registry to allow links prefixed with pexip: to open automatically in the Infinity Connect desktop client.
  • OS X: pexip-infinity-connect_osx-x64_<release>.dmg. Open this file and drag the Pexip Infinity Connect.app into the Applications folder.
  • Linux 32-bit: pexip-infinity-connect_linux-ia32_<release>.tar.gz. Unzip this file and move it to the desired folder. Run the pexip-infinity-connect application within the folder.
  • Linux 64-bit: pexip-infinity-connect_linux-x64_<release>.tar.gz. Unzip this file and move it to the desired folder. Run the pexip-infinity-connect application within the folder.

After the Infinity Connect desktop client has been installed, it can be registered to a Conferencing Node. The administrator can also provision individual users with their registration details and automatically apply those registration settings to their Infinity Connect desktop client. See Registering your Infinity Connect client to receive calls for more information.

Accessing a conference

When users open the desktop client, they are asked to enter the alias of the conference or person they want to call (for example meet.alice@example.com).

System administrators and conference organizers can also provide a preconfigured link to a conference alias.

Quickguide

Using the Infinity Connect desktop client