Using your Virtual Meeting Room

Pexip Infinity provides any number of users with their own personal Virtual Meeting Room (VMR) which they can use to hold conferences, share presentations, and chat.

Here's what you need to know for you and your guests to use and make the most of your VMR.

It's always available

Your VMR is a personal space that is always available for you to meet with others over video or audio and share content. You can use it whenever you want — for pre-arranged meetings or for ad hoc calls — without making a reservation in advance.

VMR addresses and PINs

Your administrator will let you know the address of your VMR. Often you will have two addresses – one will typically be in the format (like an email address), and the other will be a number, for example 555678. Which address you and your guests will use depends on the type of video device they are using.

In most cases you will be able to dial your VMR directly using the email-style address, but in some circumstances you may need to go through a central Virtual Reception, and then enter your VMR number.

Your VMR may be set up with a PIN code that you as the host can use, which will enable you to control the conference (for example, locking it, and muting guests). Your guests may be able to join your VMR without a PIN, or they may need to enter a different Guest PIN.

Use any device

You and your guests can use almost any video-enabled device – or even a normal telephone – to join a meeting in your VMR, including:

  • A video conferencing endpoint: on most video endpoints and room systems you can simply enter the address of your VMR.
  • A web browser: if you or your guests don't have a fancy endpoint or a software client, you can still call into your VMR from almost any browser including Chrome and Edge – no downloads required! Your administrator will need to tell you the link to use in your browser, and then from there you can enter your VMR address to join the meeting.
  • One of the Pexip Connect apps: these are available for desktop and mobile (iOS and Android). If you use one of the Connect app clients, you also get built-in access to a wide selection of meeting information and controls, including a list of attendees. Again, simply enter the VMR address.
  • A telephone: if you want to join the conference over audio, then your administrator will tell you the number you can dial.

Using your keypad to control the conference

If you aren't using Connect app, you can still control some aspects of the conference from your endpoint's keypad (using what are known as DTMF controls).

The default DTMF controls that can be used within a conference are:

DTMF digits Control
*4 Toggle presentation in the layout mix
*5 Toggle mute and unmute all Guests
*6 Toggle self mute (see Video watermarking for information about how to enable mute status indicators via themes)
*7 Toggle conference lock and unlock
*8 Cycle through the set of available layouts (this applies to all participants in the conference)
*9 Toggle multiscreen participant display
## Terminate the conference (disconnect all participants including yourself)

† This only applies to the endpoint sending the command, and not to all participants in the conference.

Try out the features in the Connect apps!

There are many features built in to the Pexip Connect apps, which are available for desktop, mobile and browsers. Most are self-explanatory, but here are some of the most popular (see the relevant user guide for a full list):

  • Controlling the meeting room: when you’ve joined the meeting room, you can lock it and then only let in the people you want. You can also dial out to people that you want to bring into the meeting.
  • Viewing a list of participants: you’ll see a list of conference attendees on the left of your screen. From here you can mute and disconnect any of them, or change their role from Guest to Host.
  • Sharing content: you and your Guests can share PDFs and images with others in your VMR. Depending on your client, you may also be able to share your screen.