Using Pexip Connect for RealWear
The Pexip Connect for RealWear app works similarly to other installable Pexip Connect apps, allowing users to join meetings via a Pexip Infinity deployment. However, the Pexip Connect for RealWear app is designed specifically for use with a RealWear headset, so that the RealWear user can join an assisted reality (aR) video call that allows a remote participant or remote expert to see what the RealWear user is seeing, instead of seeing the user themselves. In turn, the remote participants can share relevant content with the RealWear user via the headset’s viewfinder screen.
In addition to the unique remote assistance use case that the Pexip Connect for RealWear app meets, the headset also allows the wearer to have a hands-free experience, using voice commands to navigate within the app and use meeting controls. As part of this, the Pexip Connect for RealWear app also has a streamlined join experience that enables users to simply scan a QR code for the meeting they need to join.
QR code generation for Pexip Infinity scheduled meeting will be supported in Pexip Infinity from v32. For deployments on earlier platforms, you can generate your own QR codes to use.
This guide provides information on how to install the Pexip Connect for RealWear app, as well as joining calls with the app, and how to use the available features.
In this guide:
Installing Pexip Connect for RealWear
The Pexip Connect for RealWear app is available for free from the RealWear App Marketplace at https://marketplace.realwear.com/app/com.pexip.connect.realwear. Follow the instructions to download and install the Connect app on your RealWear device.
Once you’ve installed the app, you can find it on your headset by navigating to PEXIP CONNECT, with the Pexip Connect app icon shown here to the left.. You should see the app listed there and labeled
When you first open the Pexip Connect for RealWear app you’ll see the main menu page:
From this page you can join a call by either scanning a QR code or selecting a previously-called VMR from the Recents section.
If this is the first time you are using the Connect app, will not yet list any VMRs.
You can also access the app's settings, where you can view information about the app and adjust the Quick join experience.
Allowing the Pexip Connect app to access your device
When you first use the Pexip Connect app to join a call, you are prompted to request permissions to use your device’s camera and microphone. Once you select you’ll be asked to allow access to the following required permissions:
|Allow Pexip Connect to take pictures and record video?||Access is required if you want to send video.|
|Allow Pexip Connect to record audio?||Access is required if you want to send audio.|
If you deny either of these requests, you can change the permissions at a later time by going to your device's permissions settings for the Pexip Connect app.
The following options are available from the menu:
Joining a call
If you’ve previously joined a call viayou will see a history of your calls in the section of the main menu page:
To join one of these VMRs, select it from thelist.
You can scroll through the list using your device's standard navigation commands.
If the VMR you are joining has a PIN configured, you will then be prompted to enter a PIN before joining.
|Pre-meeting call settings||
If you have Quick join set to disabled (the default state), before you join the VMR you will see the pre-meeting page:
You see the name of the VMR you are joining, and a live preview of your camera image. From here you can set your call bandwidth, and toggle your device’s camera or microphone to on or off. Each of these settings can be reconfigured or toggled after joining the call as well.
To return to the main menu, use the standard device command Navigate (for example, if you selected the wrong VMR from the list).
Select Auto, Low, Medium, and High. The default is Auto.to select the maximum bandwidth used for the call. The options are
Selectto alternate between turning your camera off and on. The default is on. As you toggle, the button changes state to show a muted camera icon when it is off.
Selectto alternate between turning the microphone off or on. The default is on. As you toggle, the button changes state to show a muted microphone icon when it is off.
When your bandwidth is set, and you’ve toggled your camera and mic to your preferred states, select enter a PIN before joining the VMR. If not, you will join the VMR directly.. If the VMR you are joining has a PIN configured, you will then be prompted to
|Entering the PIN||
For some meetings, you may be offered the option (or be required) to enter a PIN:
If you are a Host, enter your Host PIN. If you are not a Host, the meeting organizer should have told you the PIN to use.
To enter a PIN, select the PIN field, use the device’s speech keyboard to enter the PIN, and then select.
If you haven't been given a PIN, simply selectto join as a Guest, without entering a PIN.
When you’ve selectedyou will join the VMR directly.
Using in-call controls
Creating QR codes
To join a Pexip Infinity VMR, Pexip Connect for RealWear users scan a QR code. From version 32 of Pexip Infinity, administrators will be able to configure their Microsoft Teams and VMR Scheduling for Exchange integrations to automatically generate QR codes that can be used to join meetings.
For deployments using Pexip Infinity versions prior to v32, you can easily create your own QR codes for any Pexip Infinity VMR. To do this, first compose the URL that the RealWear user will use to join the VMR, and then use a QR code generator to convert the URL into a QR code.
Composing the URL
The URL used by Pexip Connect for RealWear participants to join a VMR uses a subset of the variables used for other Connect apps. The format is:
|<alias>||is one of the aliases for the conference or service the user will join.|
|<domain>||is the IP address or domain name of the Conferencing Node (or reverse proxy if, for example, it is being used to host a customized version of the web app) the client should connect to in order to place the call.|
|<name>||is the name of the user who is joining the conference.|
|<PIN>||is either the Host PIN or Guest PIN, if required (note the Security considerations if these are included).|
is 1 if you want the participant to automatically join the conference, bypassing the option to check their devices.
For example, the URL to join the "Daily Walkthrough" VMR which has a PIN of "1234" would be:
Converting the URL to a QR code
Once you have created the URL, simply go to any online QR code generator and use it to convert the text of the URL into a QR code.
Ensure that the generator does not automatically prefix the URL text with https://
Download the resulting QR code and send it to the meeting participants.
|1.0.1||April 2023||WearHF is now responsive in all screens.|
|1.0||March 2023||Initial release.|
|32830||A RealWear user who is admitted to a locked Pexip Infinity VMR by the meeting Host may experience media negotiation failure after joining. This will cause the other VMR users to neither see nor hear the RealWear user, and in turn the RealWear user will only be able see but not hear the other VMR participants. A fix is planned for a future release of Pexip Infinity.|
Planned changes in future releases
The following features are planned for a future release:
- In-call zoom
- Flashlight control