Using Infinity Connect to share content

You can use Infinity Connect to share content such as images and PDFs, or what's on your screen, with other participants.

If you are already in the call using another video endpoint, you can open and use Infinity Connect just to share content — for example, if you have joined the conference from a meeting room with a dedicated endpoint, and you want to show a presentation from your laptop without worrying about finding and connecting the correct cables.

You can also share videos and images with other Infinity Connect users by pasting their URL into the text/chat box (content may be blocked if you are using a reverse proxy with HTTP Content Security Policy (CSP) enabled).

Note that:

  • An administrator can configure individual Virtual Meeting Rooms and Virtual Auditoriums so that Guest participants are not allowed to present into the conference (they can still receive presentation content from other Host participants). By default, Guests are allowed to present content.
  • When a user is sharing their screen, content is sent to other participants at 2 fps by default. However, users can change this rate prior to sharing their screen by selecting Settings > Advanced Settings > Screen sharing quality. Note that this setting does not influence the frame rate used when sharing files and images, which are only updated each time the file or image changes.

Sharing your screen

Screen sharing is available when using the Infinity Connect desktop client and the web app on the latest browsers (minimum versions: Chrome v72, Firefox v52, Opera v60, Edge Chromium).

macOS permissions

Users of macOS 10.15 must explicitly grant permission to individual apps to access the screen sharing functionality of the OS. This permission must be granted to the Infinity Connect desktop client or to any browsers used to access the Infinity Connect web app, in order for screen sharing to be enabled. This is done via the device's System Preferences > Security & Privacy > Screen Recording setting.

Frame rate

You can set the frame rate to use when sharing your screen. A lower frame rate will result in sharper images and is best for static presentations; a higher frame rate will be less sharp and is best for content where there is more motion. You must set the frame rate to use before you join the conference via Settings > Advanced Settings > Screen sharing quality.

Infinity Connect web app via Chrome, Edge, or Opera

You can choose to share the whole screen, an individual application, or an individual tab. To share your screen:

  1. From the toolbar at the bottom of the screen, select Share my screen:

  2. From the Your Entire Screen, Application Window, or browser Tab options, select what you want to share (any applications that are currently minimized won't appear on the list):

Infinity Connect web app via Firefox

You can choose to share the whole screen, or you can select an individual application window to share. To share your screen:

  1. From the toolbar at the bottom of the screen, select Share my screen:

  2. Select the window or screen you want to share (any applications that are currently minimized won't appear in the list):

Infinity Connect desktop client

You can choose to share the whole screen, or you can select an individual application window to share. To share your screen:

  1. From the toolbar at the bottom of the screen, select Share my screen:

  2. From the Your Entire Screen or Application Window options, select what you want to share (any applications that are currently minimized won't appear on the list):

Sharing images and PDFs

  • You can share images from any Infinity Connect client. Supported image formats are JPEG, BMP, PNG and GIF.
  • You can share PDFs directly from the Infinity Connect desktop client, web app and mobile client for Android.
  • You can't share PowerPoint presentations directly via the apps. To share a PowerPoint presentation, either save the presentation as a PDF and share that, or open the presentation as a slide show and then share your screen.

Selecting the images or PDFs to share

To share images or PDFs:

  1. From the toolbar at the bottom of the screen, select Present files:

    The Presentation screen appears:

  2. Select +, or drag and drop the file(s) you want to share into the Presentation window. You can add multiple files, and they can be a combination of images (JPEG, BMP, PNG or GIF) and PDFs (if supported by your device). Each image and PDF page is converted into an individual slide.

  3. By default, every slide is selected for presenting, but you can click on individual slides to select and deselect them:

  4. When you have selected all the slides you want to share, select Present. Use the left < and right > on-screen controls, or the arrow keys on your keyboard, to scroll through the slides. You also have the option to View presentation in a separate window.
  5. To stop sharing the slides, from the toolbar select Stop presenting:

Any files you share remain yours — they are not available for other participants to download during or after the conference.