Using Infinity Connect to share content

You can use Infinity Connect to share content such as images and PDFs, or what's on your screen, with other participants. What you can share depends on which Infinity Connect client you are using.

If you are already in the call using another video endpoint, you can open and use Infinity Connect just to share content — for example, if you have joined the conference from a meeting room with a dedicated endpoint, and you want to show a presentation from your laptop without worrying about finding and connecting the correct cables.

You can also share videos and images with other Infinity Connect users by pasting their URL into the text/chat box (content may be blocked if you are using a reverse proxy with HTTP Content Security Policy (CSP) enabled).

Note that:

  • An administrator can configure individual Virtual Meeting Rooms and Virtual Auditoriums so that Guest participants are not allowed to present into the conference (they can still receive presentation content from other Host participants). By default, Guests are allowed to present content.
  • When a user is sharing their screen, content is sent to other participants at 2 fps by default. However, users can change this rate prior to sharing their screen by selecting Settings > Advanced Settings > Screen sharing quality. Note that this setting does not influence the frame rate used when sharing files and images, which are only updated each time the file or image changes.

Sharing your screen

Screen sharing is available when using the:

  • Infinity Connect web app via Chrome (versions prior to Chrome v72 require the installation of a Chrome extension)
  • Infinity Connect web app via Firefox (requires Firefox version 52 or later)
  • Infinity Connect desktop client.

You can set the frame rate to use when sharing your screen. A lower frame rate will result in sharper images and is best for static presentations; a higher frame rate will be less sharp and is best for content where there is more motion. You must set the framerate to use before you join the conference via Settings > Advanced Settings > Screen sharing quality.

Infinity Connect web app via Chrome

You can choose to share the whole screen, an individual application, or an individual Chrome tab (Chrome v72 and later only). To share your screen:

  1. From the toolbar at the bottom of the screen, select Share my screen:

  2. (Users of Chrome versions prior to v72 only)

    If this is the first time you have shared your screen, follow the on-screen prompts to install the extension that will enable screen sharing.

  3. (Users of Chrome versions prior to v72 only)

    The first time that you use Infinity Connect via Chrome to share your screen from a conference hosted at a particular domain, a confirmation window will appear:

    Select OK to confirm that you want to share your screen.

  4. From the Your Entire Screen, Application Window or Chrome Tab (Chrome v72 and later only) options, select what you want to share (any applications that are currently minimized won't appear on the list):

Infinity Connect web app via Firefox

Within Firefox, you can only share a screen; you cannot select an individual application to share. To share your screen:

  1. From the toolbar at the bottom of the screen, select Share my screen:

  2. Select the screen you want to share:

Infinity Connect desktop client

You can choose to share the whole screen, or you can select an individual application to share. To share your screen:

  1. From the toolbar at the bottom of the screen, select Share my screen:

  2. From the Your Entire Screen or Application Window options, select what you want to share (any applications that are currently minimized won't appear on the list):

Sharing images and PDFs

Supported formats and clients

Images

You can share images from any Infinity Connect client. Infinity Connect supports the following image formats:

  • JPEG
  • BMP
  • PNG
  • GIF

PDFs

You can share PDFs directly from:

  • the Infinity Connect desktop client
  • the Infinity Connect web app
  • Infinity Connect mobile client for Android

PowerPoint presentations

You can't share PowerPoint presentations directly using this method. To share PowerPoint presentations, either

  • Save the presentation as a PDF, and share that.
  • If you are using Infinity Connect via the Desktop client, Chrome or Firefox, from PowerPoint, open the presentation as a slide show, and then share your screen.

Selecting the images or PDFs to share

To share images or PDFs:

  1. From the toolbar at the bottom of the screen, select Present files:

    The Presentation screen will appear:

  2. Select +, or drag and drop the file(s) you want to share into the Presentation window. You can add multiple files, and they can be a combination of images (.JPEG, .BMP, .PNG, or .GIF) and PDFs (if supported by your device). Each image will be converted into an individual slide, as will each page of each PDF.

  3. By default, every slide will be selected for presenting, but you can click on individual slides to select and deselect them:

  4. When you have selected all the slides you want to share, select Present. Use the left < and right > on-screen controls, or the arrow keys on your keyboard, to scroll through the slides. You also have the option to View presentation in a separate window.
  5. To stop sharing the slides, from the toolbar select Stop presenting:

Any files you share remain yours - they are not available for other participants to download during or after the conference.