Connect mobile app release notes

This topic describes the new features, fixed issues and known limitations in the current and previous supported releases of the Connect mobile apps:

What's new?

New in v1.10 mobile apps

Version 1.10 of the Connect mobile apps were released in August 2022. Below are the new features and changes in v1.10:

Feature Description More information
New features
Change layout during a conference and show/hide participant names

Host participants can use a new Change layout option in the side panel's Control menu. This lets you dynamically change the layout used during a conference to any of the support layout options, and to toggle the display of participant names.

Change the layout and show/hide participant names

Chat messages indicator

A visual indicator is displayed when a new chat message is received. It is displayed against the Events tab If the side panel is open and showing the participant list, or above the button used to show the side panel if the side panel is closed.


Send and receive chat messages, and share online videos and images

Fixed issues

Fixed in v1.10 mobile apps

Ref # Resolution
28365 Resolved an issue where an error message would be shown when joining a meeting hosted on a v26 or earlier Pexip Infinity deployment while a presentation was being shown by another participant.

Known limitations

Ref # Limitation
17072 (Android app only) pexip:// links within the app (for example, links sent via the chat window) are not recognized by the app.

What's new in previous releases

New in v1.9 mobile apps

Version 1.9 of the Connect mobile apps were released in February 2022. Below are the new features and changes in v1.9:

Feature Description More information
New features
Allowing Far End Camera Control (FECC) on your own camera Individual participants can enable their own local camera for Far End Camera Control (FECC) i.e. they can allow their own camera to be controlled (pan/tilt/zoom) by a remote participant (typically another Connect app user). Enable far-end camera control *
Receiving a presentation stream as part of the layout mix

When receiving presentation content in an Adaptive Composition layout, the presentation stream is now shown as part of the layout mix (replacing some of the other video participants), providing the client is receiving video at a medium or higher bandwidth setting (otherwise it is displayed as one large separate stream).

You can toggle the presentation content between the "in mix" and "separate" streams via the new maximize and reset buttons in the bottom-right corner of the presentation.

Expand the presentation window when it is displayed in the layout mix
Support for participant authentication Support has been added for Pexip Infinity's new participant authentication feature, whereby participants attempting to access an individual Virtual Meeting Room (VMR) or Virtual Auditorium can be required to verify their identity using Single Sign On (SSO) before joining the meeting.  
Changes in functionality
Changes to toolbar icons The icons to view a presentation in a separate window and close the separate window have changed from and to and respectively. View a presentation in a separate window
iOS version support The v1.9 Connect mobile app for iOS requires iOS 15.2 or later.  
Automatic speaker detection

(iOS only)

Users can no longer manually select which speaker will be used. Instead, if headphones are detected these will be used automatically, otherwise the device's speaker will be used.


New in v1.8 mobile apps

Version 1.8 of the Connect mobile apps were released in June 2021. Below are the new features and changes in v1.8:

Feature Description More information
New audio-only and inactive-video indicators in the participant list

Each person in the Participant list now has an additional icon displayed if that participant is connected as audio-only, is a video-muted Connect app participant, or is inactive, for example, if they are away from the computer (and thus their face cannot be detected in their video stream):

where the indicators represent:

Muted video or inactive (away)

Connected via audio only

Using the Connect desktop app
Branding and customization

As from 1.8, when branding/customizing the Connect desktop app:

  • When provisioning the client, the brandingURL parameter can no longer refer to a Conferencing Node. Instead it now has to refer to a different server somewhere else (that is hosting the branding package).
  • The branding package must be signed, and the client must upload a trusted (public) key before the branding can be applied.
  • The branding package must be presented as a file and an associated file. (The file produced by the Pexip branding portal is a suitable ZIP file/format, although you must still sign it yourself.)

As from 1.8, the Connect mobile apps for iOS and Android can no longer be branded/customized.

Customizing and branding the Connect apps
Improved certificate validation The Connect app still detects any invalid/untrusted certificates on launch (and asks for acceptance if it is unknown, as before) but also now detects if the certificate changes in flight. If so it will pop up a dialog and when you close the dialog it goes to the disconnect destination. If you want to allow this new certificate you have to restart the Connect app and it then asks if you want to use the new certificate as per normal behavior.  
More bandwidth options in the app settings

There are more bandwidth selection options available in Settings > Bandwidth. You can now choose from Very Low (up to 256kbps), Low (up to 576kbps), Medium (up to 1264kbps), High (up to 2464kbps), or Very High (up to 6144kbps).

The default is Medium (up to 1264kbps).

Using the Connect web app

New in v1.7 mobile apps

There were no significant new features in the v1.7 mobile apps.

Fixed issues in previous releases

Fixed in v1.9 mobile apps

Ref # Resolution
24684 Resolved an issue where some iOS devices became unresponsive after escalation from audio-only to video.

Fixed in v1.8.6 mobile apps

There were no significant user-facing fixes in this release.

Fixed in 1.8.5 mobile apps

Ref # Resolution
24569 (iOS app only) Resolved camera switching issues after escalating from audio/content.
24530 (iOS app only) Self-view is now hidden when viewing presentation content.
24529 (iOS app only) Resolved issues with receiving presentation content (not showing or delayed).
24504 (iOS app only) Vertical images are now displayed with the correct aspect ratio when viewed on a horizontal screen.
24501 Resolved missing/incorrect Japanese translations.
24459 Calls are now cleared promptly from Pexip Infinity when a call is canceled mid-join.
24445 (iOS app only) When the device is in silent mode, an incoming non-Pexip call no longer causes an ongoing Pexip call to drop and crash the app.
24436 (iOS app only) Resolved issues where switching camera during a call caused other participants to see a frozen image.
24435 (iOS app only) Resolved issues with being able to drag and move the screen prior to joining a call.
24429 Resolved Japanese notation issues in language selection options.
24428 The app no longer switches back to English from another language after it has been closed and restarted.
24427 (iOS app only) Resolved an issue with an iPhone 8 where switching media devices while on the landing page caused the app to freeze.
24426 (iOS app only) Resolved an issue where switching media devices caused audio to become robotic.

Fixed in 1.8 mobile apps

Ref # Resolution
23856 (iOS app only) Resolved compatibility issues with iOS 14.5.
19883 (iOS app only) Resolved an issue where users who have been automatically disconnected from a VMR and then rejoin using the "Rejoin now" button do not receive media.