Connect desktop app release notes

This topic describes the new features, fixed issues and known limitations in the current and previous supported releases of the Connect desktop app:

What's new?

New in v1.13.1

Version 1.13.1 of the Connect desktop app was released in August 2024.

Feature Description More information
New features
Local branding The Connect desktop app for Windows can now be customized using a locally-installed branding file. Applying branding locally
Language support Users now have the option to change the language used in the Connect desktop app to Japanese, Chinese or Simplified Chinese, in addition to English. Languages
Changes in functionality
  When the High Contrast option is enabled, the legibility of live captions text is improved.  

Fixed issues

Fixed in v1.13.1

Ref # Resolution
39717 Resolved an issue whereby in some circumstances the selected camera was not released when the Connect desktop app was closed.

Known limitations

Ref # Limitation
28799

Call history and preferences data for versions 1.8.x, and 1.9.1 and later of the Connect desktop app for Windows are stored in a folder under C:\Users\<user>\AppData\Roaming called Pexip Infinity Connect. All other versions (i.e. versions 1.7.x and earlier, and v1.9.0) store this data in the same directory in a folder called pexip-infinity-connect.

This means that after upgrading from a version that stores data in one folder to a version that stores data in a different folder, call history and preferences will be lost. To work around this, after installation, copy the contents of the previous folder (i.e. pexip-infinity-connect or Pexip Infinity Connect ,as applicable) into the new folder.

Note that upgrades between versions that use the same folder for storing data are not affected.

18210

The Connect desktop app may not attempt to re-register if it de-registers while minimized.
18119 Long display names are truncated when there is space available to show the full name.

11854

In some cases when sharing Office apps, the Connect desktop app does not capture all portions of the application window. The workaround is to share the entire desktop rather than those specific applications.