Connect desktop app release notes
This topic describes the new features, fixed issues and known limitations in the current and previous supported releases of the Connect desktop app:
- What's new?
- Fixed issues
- Known limitations
- What's new in previous releases
- Fixed issues in previous releases
What's new?
New in v1.12.1
Version 1.12.1 of the Connect desktop app was released in March 2023.
Version 1.12.1 contained no new features or changes.
New in v1.12
Version 1.12 of the Connect desktop app was released in February 2023. Below are the new features and changes in v1.12:
| Feature | Description | More information |
|---|---|---|
| New features | ||
| Citrix virtual apps support | The Connect desktop app for Citrix virtual apps is now generally available. It was a technology preview feature in the previous release. | |
| Changes in functionality | ||
| Background blur | It is now possible via branding to remove the option to enable or disable background blur from within the Connect app, using the disableBackgroundBlur application setting. | disableBackgroundBlur |
| Radio buttons replaced with ticks | Under the Advanced settings menu, users now click on a tick (rather than the previous radio button) to enable and disable each setting. | |
| Accessibility improvements | General improvements to the user interface to increase accessibility. | |
|
Secure check code |
The Secure check code used to verify end-to-end encrypted calls now has a copy button, allowing it to be easily shared between participants. | |
Fixed issues
Fixed in v1.12.1
| Ref # | Resolution |
|---|---|
| 32814 | Resolved an issue when the Connect desktop app for Windows was not already running, whereby clicking a pexip:// or pexip-provision:// link did not trigger the app to open, and clicking it twice prompted the app to open as a blank screen. |
Fixed in v1.12
| Ref # | Resolution |
|---|---|
| 31611 | The toolbar will now wrap when required to accommodate additional plugin icons. |
| 31495 | Resolved an issue with provisioned Connect desktop apps using AD FS SSO for authentication whereby if the app became unregistered, it would need to be re-provisioned in order to re-register. |
| 30498 | Resolved an issue whereby settings enabled via branding were not always applied until after the page was reloaded. |
| 30299 | Resolved an issue where under some circumstances when a participant is previewing a presentation from a vertical monitor, the previewed image went off screen. |
| 30086 | Resolved an issue where in some circumstances the Connect desktop app window would not close. |
| 29899 | When changing the layout, the currently selected layout is now indicated. |
| 29887 | When an incoming audio-only call is answered with video, the call no longer fails. |
| 29813 | Opening an invalid pexip-auth link will no longer result in an error. |
| 29811 | Calls to an alias that does not include a hostname will now result in a user-facing error message. |
| 29364 | When two or more participants perform the same action on another participant at almost the same time, the second and subsequent participants will no longer see an error. |
| 29339 | Participant names in chat messages in end-to-end encrypted calls now use the name provided by IDP authentication. |
| 29130 | Resolved an issue whereby when a call from a participant into a Virtual Meeting Room was transferred to an end-to-end encrypted call, the participant may see the spinning animation instead of the welcome screen while waiting for other participants to connect. |
| 25868 | Resolved an error with microphone sampling when enabled via branding. |
Known limitations
| Ref # | Limitation |
|---|---|
| 28799 |
Call history and preferences data for versions 1.8.x, and 1.9.1 and later of the Connect desktop app for Windows are stored in a folder under C:\Users\<user>\AppData\Roaming called Pexip Infinity Connect. All other versions (i.e. versions 1.7.x and earlier, and v1.9.0) store this data in the same directory in a folder called pexip-infinity-connect. This means that after upgrading from a version that stores data in one folder to a version that stores data in a different folder, call history and preferences will be lost. To work around this, after installation, copy the contents of the previous folder (i.e. pexip-infinity-connect or Pexip Infinity Connect ,as applicable) into the new folder. Note that upgrades between versions that use the same folder for storing data are not affected. |
|
18210 |
The Connect desktop app may not attempt to re-register if it de-registers while minimized. |
| 18119 | Long display names are truncated when there is space available to show the full name. |
|
11854 |
In some cases when sharing Office apps, the Connect desktop app does not capture all portions of the application window. The workaround is to share the entire desktop rather than those specific applications. |
What's new in previous releases
New in v1.11
Version 1.11 of the Connect desktop app was an internal-only release.
New in v1.10
Version 1.10 of the Connect desktop app was released in August 2022. Below are the new features and changes in v1.10:
| Feature | Description | More information |
|---|---|---|
| New features | ||
| Support for Citrix virtual desktops |
The Connect desktop app for Windows can now be installed and used in a Citrix virtual desktop environment. The Connect desktop app version 1.10 for Citrix Virtual Desktops is compatible with Pexip Infinity version 28 or later. |
Deploying the Connect desktop app under Citrix |
| Background replacement | Individual participants can now replace their own local background with an image of their choice. | Background replacement |
| Change layout during a conference and show/hide participant names |
Host participants can use a new option in the side panel's menu. This lets you dynamically change the layout used during a conference to any of the support layout options, and to toggle the display of participant names.
|
|
| Chat messages indicator |
A visual indicator is displayed when a new chat message is received. It is displayed against the Events tab If the side panel is open and showing the participant list, or above the button used to show the side panel if the side panel is closed.
|
Send and receive chat messages, and share online videos and images |
| Push spacebar to talk | If a participant has muted themselves, they can press and hold down their keyboard spacebar to temporarily unmute themselves. This does not apply if the participant has been administratively muted. | Stop/start sending your audio to other participants |
| Customize the participant list sort order | The participant list can be customized to be sorted alphabetically via a new sortAttendeesAlphabetically application setting (instead of the order that the participants joined). | Advanced Connect app branding and customization |
| Changes in functionality | ||
| Presentation content defaults to full motion HD | Incoming presentation content is now viewed in full motion HD video by default. The user can switch to the previous default behavior of a series of still images / JPG format if required. | View a presentation at a lower (or higher) refresh rate |
or 
New in v1.9.1
Version 1.9.1 of the Connect desktop app was released in May 2022. Below are the new features and changes in v1.9.1:
| Feature | Description | More information |
|---|---|---|
| Changes in functionality | ||
| Installation file format | The Connect desktop app for Windows is now installed using a .MSI file (rather than the previous .EXE) | Installing the Connect desktop app |
New in v1.9
Version 1.9 of the Connect desktop app was released in February 2022. Below are the new features and changes in v1.9:
| Feature | Description | More information |
|---|---|---|
| New features | ||
| Background blur |
(Connect desktop app for Windows only) Individual participants can now blur their own local background on the image they send to a conference. |
Background blur * |
| Allowing Far End Camera Control (FECC) on your own camera | Individual participants can enable their own local camera for Far End Camera Control (FECC) i.e. they can allow their own camera to be controlled (pan/tilt/zoom) by a remote participant (typically another Connect app user). | Enable far-end camera control * |
| Receiving a presentation stream as part of the layout mix |
When receiving presentation content in an Adaptive Composition layout, the presentation stream is You can toggle the presentation content between the "in mix" and "separate" streams via the |
Expand the presentation window when it is displayed in the layout mix |
| Support for participant authentication | Support has been added for Pexip Infinity's new participant authentication feature, whereby participants attempting to access an individual Virtual Meeting Room (VMR) or Virtual Auditorium can be required to verify their identity using Single Sign On (SSO) before joining the meeting. | |
| Changes in functionality | ||
| Changes to toolbar icons | The icons to view a presentation in a separate window and close the separate window have changed from  and  to  and  respectively. |
View a presentation in a separate window |
| The wizardOnFirstRun customization option is no longer supported | The wizardOnFirstRun customization option in the settings.json branding file is no longer supported. | |
maximize and 
reset buttons in the bottom-right corner of the presentation.New in v1.8
Version 1.8 of the Connect desktop app was released in June 2021. Below are the new features and changes in v1.8:
| Feature | Description | More information |
|---|---|---|
| New audio-only and inactive-video indicators in the participant list |
Each person in the now has an additional icon displayed if that participant is connected as audio-only, is a video-muted Connect app participant, or is inactive, for example, if they are away from the computer (and thus their face cannot be detected in their video stream):
where the indicators represent:
|
Using the Connect desktop app |
| Branding and customization |
As from 1.8, when branding/customizing the Connect desktop app:
As from 1.8, the Connect mobile apps for iOS and Android can no longer be branded/customized. |
Customizing and branding the Connect apps |
| Improved certificate validation | The Connect app still detects any invalid/untrusted certificates on launch (and asks for acceptance if it is unknown, as before) but also now detects if the certificate changes in flight. If so it will pop up a dialog and when you close the dialog it goes to the disconnect destination. If you want to allow this new certificate you have to restart the Connect app and it then asks if you want to use the new certificate as per normal behavior. | |
| More bandwidth options in the app settings |
There are more bandwidth selection options available in . You can now choose from Very Low (up to 256kbps), Low (up to 576kbps), Medium (up to 1264kbps), High (up to 2464kbps), or Very High (up to 6144kbps). The default is Medium (up to 1264kbps). |
Using the Connect web app |
| Enable "raise hand" in VMRs (Connect desktop app only) |
By default the "raise hand" feature is only available in Virtual Auditoriums. There is a new raiseHandInVMR customization option in the settings.json file in a web app branding package that can be used to also enable the feature in Virtual Meeting Rooms. |
Advanced Connect app branding and customization |
Muted video or inactive (away)
Connected via audio onlyFixed issues in previous releases
Fixed in v1.11
Version 1.11 of the Connect desktop app was an internal-only release.
Fixed in v1.10
| Ref # | Resolution |
|---|---|
| 29412 |
The following accessibility improvements have been made:
|
| 28365 | Resolved an issue where an error message would be shown when joining a meeting hosted on a v26 or earlier Pexip Infinity deployment while a presentation was being shown by another participant. |
Fixed in v1.9.1
| Ref # | Resolution |
|---|---|
| 27867 | Resolved an issue where SSO credentials were not retained after the client was closed and re-opened. |
| 27396 | Improved security of registration password storage. |
| 25848 | Improved security of the Connect desktop app for macOS. |
Fixed in v1.9
| Ref # | Resolution |
|---|---|
| 26302 | Resolved an issue in v1.7 and later where the Connect desktop app was unable to register using AD FS. |