New features and improvements in this release

The new features and enhancements included in Pexip Infinity version 39 are described below.

This topic covers the Pexip Infinity platform; for new features in the latest release of the Pexip web app see the Pexip Web App release notes.

Pexip Infinity platform

Feature Description More information
Teams Connector enhancements: new authentication model with Pexip Infinity, trusted lobby bypass for Zoom Rooms

The Teams Connector has a new authentication model with Pexip Infinity due to the deprecation of TLS client certificates by public Certificate Authorities.

All customers using Teams Connectors must upgrade their Pexip deployment — both the Pexip Infinity platform and the Pexip Teams Connector — to version 39 before May 2026.

See Changes in functionality for more information.

Pexip's Cloud Video Interop (CVI) integration with Microsoft Teams also contains the following enhancements:

  • Calls from your Zoom Rooms can now be treated as trusted/registered devices and allowed directly into the Teams meeting (i.e. bypassing the lobby). This requires a new zoomtrustedjoin license to be installed in Pexip Infinity, and configuration of your Zoom customer account number (Call control > Trusted join).
Personal conference layouts now a fully supported feature Personal layouts, where a Host or Guest participant can choose the layout they receive without affecting the conference-wide layout received by other participants, is now a fully supported feature. Pexip web app users can now also select a personal layout via the web app. Applying a personal layout
Hyper-V 2025 support

Microsoft Hyper-V 2025 is now supported. It must be deployed manually using the generic Management Node and Conferencing Node images.

From version 39 only Hyper-V 2025 is supported (i.e. Hyper-V 2019 is no longer supported).

Installing Pexip Infinity in a Microsoft Hyper-V environment
New default minimum PIN length of 6 digits

The default minimum PIN length for VMRs has changed from 4 digits to 6 digits.

This applies to new installations of Pexip Infinity only. There is no impact to existing systems on upgrade.

PINs may still be between 4–20 digits long, subject to the new Minimum PIN length setting in Platform > Global settings > Service configuration.

About PINs, Hosts and Guests
In-conference timer or countdown*

You can set an in-conference timer or countdown clock that is displayed at the top of the screen to all conference participants. There are 3 types of timer that can be displayed:

  • Elapsed time since the start of the conference
  • Time remaining countdown
  • Current time (UTC)
Displaying an in-conference timer / countdown
Support for external media collection in Google Meet There is a new "External media processing" in-conference indicator and associated audio announcement that is shown when Google Meet external media processing is active. Integrating Google Meet with Pexip Infinity
Theme improvements: new media collection audio files and settings

There are several updates to themes in support of the new external media collection indicators for Google Meet:

  • New audio files: conf-external-media-processing-start_48kHz_mono.wav and conf-external-media-processing-stopped_48kHz_mono.wav.
  • New fields in the themeconfig.json file: "disable_external_media_proc_indicator" and "external_media_proc_indicator_text".

Rules and requirements for customized themes

Customizable registration SSO timeout For SAML Identity Providers that do not support the SessionNotOnOrAfter attribute for customizing session timeouts (such as Microsoft Entra ID), there is now support for an alternative SessionDuration custom attribute. Setting a custom session timeout for registrations
Administrative improvements: vendor details for registered devices; upload progress bar, changing order of aliases

This release contains the following administrative improvements:

 
  • The registration status and registration history pages now include vendor information for the registered device.
  • All cosmetic references to Microsoft Lync have been removed from the Administrator interface, and thus all labels and messages now refer to only Microsoft Skype for Business / SfB.
  • When uploading an upgrade package, Administrators are now presented with a progress bar.
  • When configuring a service with multiple aliases, administrators can now change the order in which the list of aliases appears.

Server design recommendations

Viewing current and historic registrations

Using multiple aliases to access the same service

* Technology preview only