Pexip app for mobile

The Pexip app for mobile is an app optimized for Android and iOS devices, providing calendar integration and an improved meeting experience similar to that of the Pexip web app. Join meetings as an audio-only or full audio and video participant. Or, use your mobile device to view presentations if you have already joined the meeting from a room system.

The Pexip app for mobile is in active development but some features that are currently available include:

  • Conference calling
  • Conference controls
  • In-conference chat
  • Alternative joining options: audio-only and presentation-only
  • Screen sharing
  • Presentation viewing
  • Portrait layout mode
  • Pinch-to-zoom on presentation
  • Support for joining conference via pre-configured links / meeting invites
  • Recent (call history)
  • Breakout rooms participation
  • Calendar integration (device calendar or Microsoft Office 365)
  • Scan to join with QR code

Select a topic on this page to find out more about the Pexip app for mobile:

Prerequisites

General requirements

  • Pexip app users who want to join meetings must be part of an organization that has a Pexip meeting solution.
  • The Pexip app for mobile must connect over HTTPS and Conferencing Nodes must have valid, trusted certificates. For more information, see Managing TLS and trusted CA certificates.
  • To ensure that the Pexip app for mobile can successfully locate and connect to Pexip Infinity you must set up appropriate DNS records and ensure that your firewalls are configured correctly.

  • The Pexip app for iOS app requires:

    • Pexip Infinity version 35 or later
    • iOS 17 or later

  • The Pexip app for Android app requires:

    • Pexip Infinity version 29 or later
    • Android 10 or later

    End users who attempt to join a meeting on an earlier Pexip Infinity version will be informed within the app that the quality of the meeting they are about to join may be sub-optimal.

Setting up DNS records

You must set up DNS records so that the Pexip app knows which host to contact when placing calls to Pexip Infinity.

The host will typically be a public-facing Conferencing Node (for on-premises deployments where your Transcoding Conferencing Nodes are located within a private network we recommend that you deploy public-facing Proxying Edge Nodes).

To enable access from the , each domain used in aliases in your deployment must either have a DNS SRV record for _pexapp._tcp.<domain>, or resolve directly to the IP address of a public-facing Conferencing Node.

The SRV records for _pexapp._tcp.<domain> should always:

  • point to an FQDN which must be valid for the TLS certificate on the target Conferencing Nodes
  • point to an A/AAAA record
  • reference port 443 on the host.

Ultimately it is the responsibility of your network administrator to set up SRV records correctly so that the Pexip apps know which system to connect to.

You can use the tool at http://dns.pexip.com to lookup and check SRV records for a domain.

Configuring firewalls

Pexip apps connect to a Conferencing Node, so you must ensure that any firewalls between the two permit the following connections:

  • Pexip app for mobile > Conferencing Node port 443 TCP
  • Pexip app (all clients) > Conferencing Node ports 40000–49999 TCP/UDP
  • Conferencing Node ports 40000–49999 TCP/UDP > Pexip app (all clients)

For more information, see Pexip Infinity port usage and firewall guidance.

Using Pexip apps from outside your network

In many cases, your Pexip Infinity deployment will be located inside a private network. If this is the case and you want to allow Pexip app users who are located outside your network (for example on another organization's network, from their home network, or the public internet) to connect to your deployment, you need to provide a way for those users to access those private nodes.

Since version 16 of Pexip Infinity, we recommend that you deploy Proxying Edge Nodes instead of a reverse proxy and TURN server if you want to allow externally-located clients to communicate with internally-located Conferencing Nodes. A Proxying Edge Node handles all media and signaling connections with an endpoint or external device, but does not host any conferences — instead it forwards the media on to a Transcoding Conferencing Node for processing.

Customization

App customization, such as the ability to display an image or logo on a landing page, is not available in the Pexip app for mobile.

Installing the Pexip app for Android

The Pexip app for Android app is available for free from the Google Play store. You can also search "Pexip" in the Google Play store and follow the instructions to download and install the app on your device.

When you search for "Pexip" in the Google Play store, you may see legacy versions of Pexip mobile apps. The app you require is titled "Pexip" only, and has this icon:

Installing the Pexip app for iOS

The Pexip app for iOS app is available for free from the Apple Store. You can also search "Pexip" in the Apple Store and follow the instructions to download and install the app on your device.

When you search for "Pexip" in the Apple Store, you may see legacy versions of Pexip mobile apps. The app you require is titled "Pexip" only, and has this icon:

User guide

For end user information on how to set up and use the Pexip app for mobile, see Pexip app for mobile user guide.