Using the VMR self-service portal — "My Pexip Room Settings"

The VMR self-service portal allows you to manage your personal Virtual Meeting Room without having to send requests to your administrator to change its settings such as the layout or PIN number.

Signing in to the VMR portal

To access the VMR portal:

  1. Follow the link provided by your system administrator that takes you to the VMR portal / My Pexip Room Settings website.

    This takes you to My Pexip Room Settings sign-in page as shown below, although its appearance may have been customized for your organization.

  2. Enter your Username and Password and select Sign in.

    Your credentials will typically be the same as the ones you use to access other applications within your organization.

Changing your VMR's settings

After you have signed in, the settings for your VMR are displayed.

  1. If you have multiple VMRs assigned to your account then you can select which VMR you want to configure.
  2. What you can change depends upon how your system administrator has configured your portal, but could include:

    • Host and Guest PINs used to join your VMR
    • The VMR name
    • Single Sign-On settings
    • Settings that determine whether:

      • Guests are allowed to join (with or without a PIN)
      • Guests can present content
      • Participant names are shown
    • The VMR's default layout (such as 1 main + 7 thumbnails or an equal grid layout)

    You can also view (read-only) the following information:

    • The aliases (join addresses and conference IDs) for your VMR, as set up by your administrator.
    • Join information for your VMR that can be sent to participants — this is a link to join your VMR via the Connect web app and a list of aliases for other devices to dial to join the meeting.

    The Join Link / Join Information that is shown depends on which Branding Path you select in the dropdown. You may also be allowed to change the appearance of the branding that is used on those paths.

  3. Select Save Changes to save the changes you have made.

    Your changes may take a few minutes to come into effect and will then be applied to any new conferences in your VMR.

Changing the branding seen by web app users before joining your VMR

You may also be able to customize the branding that is seen by web app users before they join a conference in your VMR.

You do this by linking a branding package to a web app branding path:

  • Branding packages define the look and feel of the web app used to join a conference.
  • Branding paths are the URL paths (such as /webapp, /webapp2, and /webapp3) that are used to access the web app, from where people can join your VMR. This means that you can link a different branding package to each of the available paths; then depending on which URL is used to access the web app, you can provide a different branding for each path.

Note that this feature does not apply branding to individual VMRs. It applies branding to the web app home/landing pages from where you enter the meeting ID/alias to join a VMR.

To assign branding packages to paths:

  1. If available, select the Manage Branding tab.
  2. Select the Branding Path you want to customize.
  3. The Customize Branding section:

    • Displays a link to the appropriate Pexip branding portal (the link URL depends on which version of the Connect app is associated with that path). You can use the branding portal to create your own branding packages.
    • Displays a preview image and lets you Download the existing custom branding (if a custom branding package has already been applied to this path).
  4. The Upload Brand section lets you upload any customized branding you have created through the branding portal:

    1. Select Choose file and then select the file from your local file system.
    2. Enter a Name and Description.
    3. Select Apply Changes. This uploads your branding file and applies to the selected path.

      Your changes may take a few minutes to come into effect and will then be applied to any people who use that path.

Note that you cannot create new branding paths, you can only modify the branding used on the existing, available paths.