Configuring Office 365 for One-Touch Join

This topic describes how to configure Microsoft Exchange in order to implement Pexip Infinity's One-Touch Join feature in a Microsoft Office 365 environment.

The process involves the following steps, described in detail in the sections that follow:

  1. Creating a service account for One-Touch Join. This service account will be used by One-Touch Join to read each room resource's calendar.

    This should be a different service account to any used for VMR Scheduling for Exchange, because the configuration will be different.

  2. Configuring Application Impersonation on the service account.

    For more information and guidelines on the use of application impersonation in Exchange, see Permitting the service account to access calendars.

  3. Configuring calendar processing within Exchange.
  4. Enabling OAuth authentication for the service account.
  5. Creating an associated Exchange integration on Pexip Infinity.


Before you begin, ensure that the following configuration is complete:

  1. Ensure each physical room that will have a One-Touch Join endpoint in it has an associated room resource with an email address.
  2. Enable auto calendar processing for each room resource, so that the room will automatically accept meeting requests if it is available, and automatically decline an invitation if it is already booked.

  3. Ensure that you have a license available for the service account; this is required for the service account to access Exchange.
  4. Ensure you have access to your Office 365 web interface, and access to the Microsoft Azure Active Directory Module for Windows PowerShell. (If you are connecting from your Windows PC for the first time, you may need to run the Install-Module MSOnline PowerShell command; for more information, see

Next steps

You must now configure the remainder of the One-Touch Join components on Pexip Infinity, as described in Configuring Pexip Infinity for One-Touch Join.