You are here: Administration > Managing conferences > Limiting participant numbers

Limiting the number of participants

You can place a limit on the number of participants that can access a particular Virtual Meeting Room or Virtual Auditorium at any one time. When such a restriction is in place, after the limit has been reached any new participants will be presented with a capacity exceeded message.

If you change this setting while a conference is in place, participants who have already joined the conference will not be affected, even if the conference is already over capacity. However, after a minute or so (when the change has been replicated to all Conferencing Nodes) any new participants attempting to join the conference will be rejected.

Infinity Connect users who have joined as presentation and control only participants will count towards the participant limits.

Presentation streams from standards-based endpoints and Lync / Skype for Business clients are not counted separately; such participants are only counted once regardless of whether or not there is a presentation stream in addition to the main video.

If you do not restrict the number of participants, any number of participants will be able to join the service, subject to the available capacity of your Pexip Infinity deployment.

To limit the number of participants in a particular Virtual Meeting Room or Virtual Auditorium:

  1. Go to Service configuration > Virtual Meeting Rooms or Service configuration > Virtual Auditoriums.
  2. Select the Virtual Meeting Room or Virtual Auditorium to change.
  3. In the Advanced options section, select Show.
  4. In the Participant limit field, enter the maximum number of participants you wish to be able to use the service at any one time.
  5. Select Save.