Playing notification tones when participants join or leave a conference

Pexip Infinity can automatically play a sound when a participant joins or leaves a conference. These entry and exit tones are disabled by default, but you can enable them on selected services using themes.

Enabling notification tones

Entry and exit tones are applied using themes. To enable entry or exit tones for a particular Virtual Meeting Room or Virtual Auditorium, you must ensure that the theme used for that service includes the following files:

  • conf-participant_entry_tone_48kHz_mono.wav, containing the sound to play when a participant joins the conference.
  • conf-participant_exit_tone_48kHz_mono.wav, containing the sound to play when a participant leaves the conference.

By default, entry and exit tones are not played, as the Base theme contains "empty" entry and exit tone files. However, Pexip Infinity also ships with a selection of preconfigured themes, some of which contain entry and exit tones in the .wav files listed above.

This means that to enable notification tones you can do any of the following:

  • select one of the preconfigured themes containing tones
  • use the .wav files from those preconfigured themes in your own themes
  • produce your own .wav files and include those files in your own themes.

Disabling notification tones

The Base theme contains empty entry and exit tone files, and is shipped as the default theme. This means that by default, entry and exit tones will not be played. You can download and copy the empty entry and exit tone files from the Base theme and use them in any custom themes you create for which you don't want to include entry and exit tones. Some of the preconfigured themes also contain empty entry and exit tone files.

If you apply a theme that does not include these files (rather than including empty files), Pexip Infinity will instead use the entry and exit tone files from the theme that has been selected as the default theme.

Therefore, if you want to ensure that entry or exit tones are not played, you must still include the entry tone and exit tone files in the theme, but leave them empty.