Enabling Full HD (1080p) for main video in calls

By default, Pexip Infinity deployments have Full HD (1080p) disabled. This means that endpoints capable of sending Full HD will only be permitted to use HD (720p) resolution.

You can enable Full HD in your deployment, which allows any endpoint capable of Full HD to send its main video at 1080p. However, be aware that enabling Full HD will have implications on bandwidth and capacity across your deployment, specifically:

  • Full HD calls require approximately double the Conferencing Node resources and double the bandwidth of an HD call.
  • 1 Full HD of capacity will be reserved for backplanes between Conferencing Nodes, and between a node and an externally-hosted conference, such as a Microsoft Teams or Skype for Business meeting, or Google Hangouts Meet.
  • If you enable Full HD, you may wish to consider applying bandwidth limitations to individual services if appropriate, to enable you to manage your bandwidth usage and server capacity.

Note that 1080p is automatically used for sharing high-resolution content with HD-capable endpoints if there is sufficient available bandwidth i.e. presentation content may still be sent at 1080p even if Full HD is disabled.

To enable or disable Full HD:

  1. Go to Platform > Global settings.
  2. From within the Connectivity section, deselect or select Enable 1080p (Full HD).

When you enable or disable Full HD, it takes effect for any new conferences initiated after the change has been made.