Download technical documentation and user guides as PDF
You can open and download PDF versions of all of our manuals and user guides for Pexip Infinity version 36. You can also access guides for previous versions of Pexip Infinity.
Release notes
| Document | Description | Updated |
|---|---|---|
Pexip Infinity v36 Release Notes 
|
Release notes for version 36 of Pexip Infinity software. | November 2024 |
Administrator guides
| Document | Description | Updated |
|---|---|---|
| Infinity Upgrade Guide
|
Summary of how to upgrade Pexip Infinity software from older versions. | November 2024 |
| Infinity Administrator Guide
|
Complete instructions for administrators on the installation, management and troubleshooting of the Pexip Infinity platform. | November 2024 |
| Infinity Management API
|
How to use the RESTful web API used to control, configure and obtain status information on the Pexip Infinity platform. | November 2024 |
| Infinity Server Design Guide
|
Recommended specifications and deployment for servers hosting the Pexip Infinity platform. | November 2024 |
| Infinity Hardware Resource Allocation Guide
|
Specific information regarding the way in which hardware resources are allocated in a Pexip Infinity deployment. It includes an overview of the rules, along with specific examples and case studies. | November 2024 |
| Infinity Specifications and Requirements
|
Summary of the features, specifications and requirements of the Pexip Infinity platform. | November 2024 |
| Infinity Connect Guide for Administrators
|
How to administer and use the Connect web app, Connect desktop app and Connect mobile app. | December 2024 |
Installation guides
| Document | Description | Updated |
|---|---|---|
| Infinity Installation Checklist
|
Summary of the key tasks involved in preparing for and deploying the Pexip Infinity platform, plus a configuration datasheet. | November 2024 |
| Infinity VMware Installation Guide
|
Step-by-step instructions for administrators on the initial installation of the Pexip Infinity platform when using VMware. | November 2024 |
| Infinity Hyper-V Installation Guide
|
Step-by-step instructions for administrators on the initial installation of the Pexip Infinity platform when using Microsoft Hyper-V. | November 2024 |
| Infinity KVM Installation Guide
|
Step-by-step instructions for administrators on the initial installation of the Pexip Infinity platform when using KVM. | November 2024 |
| Pexip Infinity and Amazon Web Services Deployment Guide
|
Describes how to deploy Pexip Infinity in the Amazon Web Services (AWS) cloud. | November 2024 |
| Pexip Infinity and Microsoft Azure Deployment Guide
|
Describes how to deploy Pexip Infinity in the Microsoft Azure Virtual Machines cloud. | November 2024 |
| Pexip Infinity and Google Cloud Platform Deployment Guide
|
Describes how to deploy Pexip Infinity in the Google Cloud Platform. | November 2024 |
| Pexip Infinity and Oracle Cloud Infrastructure Deployment Guide
|
Describes how to deploy Pexip Infinity in Oracle Cloud Infrastructure. | November 2024 |
Deployment guides
| Document | Description | Updated |
|---|---|---|
| Infinity-Microsoft Teams Deployment Guide
|
Step-by-step guide for integrating Microsoft Teams with the Pexip Infinity platform. | November 2024 |
| Using External and Local Policy with Pexip Infinity Deployment Guide
|
Describes how to use external and local policy with Pexip Infinity. | November 2024 |
| Pexip Infinity VMR Scheduling for Exchange Deployment Guide
|
Step-by-step guide for implementing the VMR Scheduling for Exchange feature within the Pexip Infinity platform. | November 2024 |
| Pexip Infinity One-Touch Join Deployment Guide
|
Step-by-step guide for implementing the One-Touch Join feature within the Pexip Infinity platform. | November 2024 |
| Pexip Infinity Secure Mode Deployment Guide
|
Instructions for deploying and using Pexip Infinity in a secure mode of operation. | November 2024 |
| Infinity-Microsoft Skype for Business / Lync Deployment Guide
|
Step-by-step guide for deploying Microsoft Skype for Business / Lync with the Pexip Infinity platform. | November 2024 |
| Infinity-Cisco VCS Deployment Guide
|
Step-by-step guide for deploying a Cisco VCS with the Pexip Infinity platform. | November 2024 |
| Infinity-CUCM Deployment Guide
|
Step-by-step guide for deploying a Cisco Unified Communications Manager (CUCM) with the Pexip Infinity platform. | November 2024 |
| Infinity-Polycom DMA Deployment Guide
|
Step-by-step guide for deploying Polycom DMA with the Pexip Infinity platform. | November 2024 |
End user guides
| Document | Description | Updated |
|---|---|---|
| Infinity Connect Web App User Guide
|
User guide for the Connect web app. | December 2024 |
| Infinity Connect Desktop Client User Guide
|
User guide for the Connect desktop app. | December 2024 |
| Infinity Connect Mobile App User Guide
|
User guide for the Connect mobile app. | July 2024 |
| Using Skype for Business / Lync with Pexip Infinity Quick Guide
|
Quick guide to using Microsoft Skype for Business / Lync clients with Pexip Infinity. | November 2024 |
| Using Outlook to schedule meetings in VMRs
|
Quick guide to using the Pexip VMR Scheduling for Exchange add-in in Outlook to schedule meetings in VMRs. | November 2024 |
Client API guides
| Document | Description | Updated |
|---|---|---|
| PexRTC JavaScript client API
|
How to use the PexRTC JavaScript client API, which is designed for use by web-based custom voice/video applications. | November 2024 |
| Pexip client REST API
|
How to use Pexip client REST API, which is designed for use by non-web-based, third-party voice/video applications. | November 2024 |
Other self-hosted solutions
| Document | Description | Updated |
|---|---|---|
| Enhanced Room Management Deployment Guide
|
Step-by-step guide for deploying Enhanced Room Management. | November 2024 |
| Pexip Reverse Proxy and TURN Server Deployment Guide
|
Design and configuration guidelines for deploying a reverse proxy and TURN server VM using the OVA template provided by Pexip. | June 2023 |
| VMR Self-Service Portal Release Notes
|
Release notes for the VMR self-service portal. | October 2023 |
Security and privacy statements
| Document | Description | Updated |
|---|---|---|
| Pexip Infinity HIPAA Information
|
Health Insurance Portability and Accountability Act (HIPAA) information. | January 2019 |
Third-party licenses
| Document | Description | Updated |
|---|---|---|
| Pexip Infinity third-party licenses | Licenses for all third-party software that is incorporated into the Pexip Infinity product. | November 2024 |
| Connect Webapp3 clients third-party licenses | Licenses for all third-party software that is incorporated into Connect Webapp3. | November 2024 |
| Connect Webapp2 clients third-party licenses | Licenses for all third-party software that is incorporated into Connect Webapp2. | November 2024 |
| Pexip Reverse Proxy and TURN Server third-party licenses | Licenses for all third-party software that is incorporated into Pexip Reverse Proxy and TURN Server. | June 2023 |
| AIMS third-party licenses |
Licenses for all third-party software that is incorporated into the AI media server (AIMS) product. For license compliance purposes, the open source sources from the RIVA container are mirrored at https://dl.pexip.com/sources/pool/source/ |
October 2024 |