About Pexip Infinity services
The Pexip Infinity. These services include:menu allows you to manage the conference services offered by
- Virtual Meeting Rooms: personal meeting spaces in which you can hold conferences.
- Virtual Auditoriums: larger meeting spaces optimized for use by a small number of Hosts and a large number of Guests. For more information, see What's the difference between a Virtual Meeting Room and a Virtual Auditorium?.
- Virtual Receptions: these provide a way for conference participants who cannot dial Virtual Meeting Room and Virtual Auditorium aliases directly, to access these services from a central point using DTMF tones.
Conference participants access these services by dialing one of the service's aliases. You can change the audio and video prompts presented to participants when they are accessing these services by applying themes.
In addition, the Pexip Infinity platform offers:
- Pexip Distributed Gateway: a service that allows endpoints within your deployment to make direct calls to other endpoints that use different protocols and media formats.
- Test Call Service: Pexip Infinity provides a test loopback service that allows users to check the quality of their video and audio (i.e. that their local camera, microphone and speakers are working properly), and verifies that they can connect to a Conferencing Node.
Virtual Auditoriums differ from Virtual Meeting Rooms in that:
- Administrators can configure a Virtual Auditorium so that Hosts and Guests see different layouts. In a Virtual Meeting Room, all participants see the same layout.
- In a Virtual Auditorium, Guest participants cannot see other Guests - they will only see the Host(s). In a Virtual Meeting Room all participants can see both Hosts and Guests, in order of who spoke most recently.
- In a Virtual Auditorium, Host participants will see all other Hosts first in the video thumbnails (in order of which Host spoke most recently), followed by Guests (again, in order of who spoke most recently). In a Virtual Meeting Room, all participants can see all other participants, in order of who spoke most recently and regardless of whether they are Hosts or Guests.
- Administrators can configure a Virtual Auditorium so that when a presentation is being shown, the person showing the presentation is fixed in the main speaker position. In a Virtual Meeting Room, this option is not available; the main speaker position will always be voice-switched, showing the current speaker.
While it is not possible to change an existing Virtual Meeting Room to a Virtual Auditorium (and vice versa), you can change the service to which an alias is routed. For example, if your sales team already have a Virtual Meeting Room with an alias email@example.com and you want these conferences to take advantage of the features available to a Virtual Auditorium instead, then:
- Set up a new Virtual Auditorium ( ) with the appropriate configuration, but do not configure any aliases.
- Virtual Auditorium. the new
- Go to the Virtual Meeting Room. page ( ) and select the alias of the existing
- From the Service name drop-down list, select the name of the new Virtual Auditorium.
- Repeat for all aliases belonging to the existing Virtual Meeting Room.
All calls made to any of the aliases that previously belonged to the Virtual Meeting Room will now be routed to the Virtual Auditorium. The Virtual Meeting Room will still exist, but will not have any aliases, so no calls can be made to it.